Installation/Repair Technician I

Overview

We Push the Boundaries of Possibilities for our Communities. The Installation and Repair Technician will be responsible for repairing, installing, modifying, and upgrading companies' telecommunication systems and related equipment. Be part of our innovation—building and delivering a fiber‑rich internet connection to people’s doorsteps.

Responsibilities

• Upgrade and maintain companies' current telecommunications systems.
• Evaluate customers' needs and install telecommunications systems that best meet those needs.
• Run routine tests on telecommunications systems to ensure all components are functioning at optimal levels.
• Perform diagnostic testing on problematic telecommunications systems to identify and resolve various technical faults.
• Check all wiring work to ensure it looks professional.
• Maintain appropriate inventory levels on the truck to meet customers’ needs.
• Investigate and resolve customers' complaints in a timely manner.

Requirements

• High school diploma or equivalent.
• One to two years of experience in the telecommunications field preferred.
• Proficiency with word processing, spreadsheets, internet software, email, and database software.
• Ability to pass a background check and a drug test (including marijuana) prior to employment.
• Physical ability to stand for most of the time, walk or work over all types of terrain and weather, and lift up to 90 pounds.
• Capability to carry tools and equipment, including ladders and tool belts; operate an extension ladder (≈28 ft, 75 lb).
• Ability to work in tight spaces, elevated places (roofs, utility poles), and poorly ventilated areas such as attics.
• Skill in using hand tools (drills, hammers, wrenches, screwdrivers) and handling small components.
• Good visual acuity, peripheral vision, and focus adjustment.
• Ability to move, crawl, bend, stoop, kneel, crouch, reach, pull, push, and grasp.
• Comfort working in environments with dust, dirt, noise, insects, cleaning solutions, and near power lines/electrical equipment.
• Safe operation of company vehicles.
• Ability to meet the physical limits of personal protective equipment, aerial lift equipment, ladders, and/or gaffs used in this position.

Benefits

• Competitive compensation with annual bonus eligibility.
• Comprehensive benefits package, including medical, dental, vision, life insurance, and 401(k).
• Generous vacation, paid sick time, paid holidays, and personal days.
• Professional development opportunities with an emphasis on internal promotion.
• Employee discounts on Bluepeak services, including internet.
• Progressive and inclusive work culture that provides flexibility, support, and resources for career success.

About Bluepeak

We believe that the size of the city shouldn’t determine the quality of the technology. That’s why we are building faster, more reliable fiber connections—up to 5 Gbps for residential customers and 10 Gbps for businesses—without red tape, hidden fees, or slow response times. From internet to TV, to connecting every device in your home and powering your business, we’re delivering the best fiber experience in the community while meeting the growing needs of how you live.