Installation Manager (Block Tops)

About the Role

Block Tops Inc. is seeking a highly motivated and experienced Installation Manager to lead and oversee our installation teams in Anaheim. This role is hands-on and requires a results-driven leader capable of managing people, projects, and product installations across a range of surfaces and materials.

Required Qualifications

• Minimum 3 years' experience installing Block Tops products
• Proven ability to lead and supervise multiple employees
• Bilingual in English & Spanish (written and verbal)
• High school diploma or equivalent
• Strong mathematical, mechanical, and analytical skills
• Excellent time management and organizational abilities
• Commitment to ongoing personal and professional development (seminars, books, webinars, etc.)

Key Responsibilities

• Install and repair all Block Tops surfaces/products
• Maintain inventory and ensure availability of install materials
• Conduct and document training sessions and safety meetings
• Hire, train, evaluate, and manage install team staff
• Measure and template for all Block Tops offerings
• Assign tasks based on team member performance and skills
• Ensure compliance with OSHA and industry warranty guidelines
• Maintain vehicle records and ensure proper equipment upkeep
• Maintain callback rate ≤ 5% and customer survey score ≥ 4.7
• Lead team staffing decisions (hiring, evaluations, terminations)
• Perform and teach plumbing disconnect/reconnect procedures
• Participate in bi-monthly huddles for forecasting and planning
• Coach installers on reducing callbacks and improving quality
• Clearly communicate directions from senior management
• Carry out additional tasks as assigned by leadership

Compensation

Competitive Pay—$77K+ First-Year Package, Comprehensive Benefits, and Real Growth—Drive Your Future with Block Tops.