Installation Manager

Job Overview

Are you a hands-on leader who thrives in a fast-paced environment? We're seeking an Installation Manager to lead our installation team, drive operational excellence, and ensure every project is completed with quality, efficiency, and a commitment to exceptional service.

What You'll Do

• Lead, coach, and support Installation Project Managers (IPMs), installers, and other operational team members.
• Foster strong collaboration between Sales, Installation, Project Management, Logistics, Compliance, and Operations teams.
• Ensure installation readiness by overseeing accurate measurements, material ordering, equipment availability, and scheduling.
• Monitor project timelines and installation schedules to ensure projects are completed efficiently and on time.
• Partner with permitting and compliance teams to maintain adherence to company policies, safety standards, and regulatory requirements.
• Track, communicate, and drive key performance metrics, including installation revenue, customer satisfaction, and first-time-through completion rates.
• Meet with homeowners and installers to support successful project execution and deliver exceptional customer experience.
• Train and develop team members while providing ongoing performance coaching and accountability.
• Oversee operational administrative functions, including payroll review, timecard approvals, and reporting.
• Support continuous improvement initiatives that enhance team performance and operational efficiency.

Qualifications

• 4+ years of experience in installation management, operations management, construction management, or a related field; bachelor's degree preferred.
• Strong knowledge of installation processes, job site safety, and operational best practices.
• Demonstrated leadership experience with the ability to coach, develop, and build strong working relationships across teams and departments.
• Excellent organizational, communication, and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office Suite.
• OSHA 10 and Lead Renovator Certification (RRP) preferred.

What Makes You Successful

• Strong leadership and team-building abilities.
• Excellent communication and conflict-resolution skills.
• Ability to manage multiple projects and priorities simultaneously.
• Ability to self-start, prioritize effectively, and operate independently in a fast-paced environment.
• Customer-focused mindset with a commitment to delivering exceptional service.
• Results-driven approach with a focus on accountability and continuous improvement.
• High attention to detail and strong organizational skills.

Physical Requirements

This position requires the ability to lift up to 75+ pounds, sit, stand, walk, drive equipment, use hands for extended periods, and communicate effectively both verbally and in writing. Reasonable accommodations may be made for qualified individuals with disabilities.

What we offer

• $90,000-$100k annually
• Medical, dental, and vision insurance
• Life and AD&D insurance
• Disability insurance
• Identity theft protection
• Flexible Spending Accounts (FSA)
• Employee Assistance Program (EAP)
• 401(k)
• PTO and sick time
• Paid holidays plus a flex holiday
• Employee discounts on products, travel, electronics, restaurants, and more