Installation Manager

About the role

Bath & Shower Remodeling Bath Concepts is a locally operated remodeling company focused on providing stylish, low-maintenance, and cost-effective solutions in acrylic bath and shower systems.

Key Responsibilities

• Oversee and schedule all bath system installations
• Lead and support installation crews, ensuring timely, high-quality workmanship
• Review customer contracts and coordinate product orders
• Manage warehouse inventory and vendor relationships
• Ensure full customer satisfaction and follow-up after installations
• Conduct regular check-ins with clients and request referrals
• Handle all permitting, documentation, and CRM updates
• Support installers with on-site issues and service calls
• Analyze job costs and service trends for continuous improvement
• Aid in hiring, onboarding, and training of installation staff
• Manage calendars for installation scheduling and time-off requests
• Maintain accurate records of timesheets, receipts, and job completions

What We're Looking For

We are seeking an experienced Installation Manager with 5+ years of installation or construction experience, particularly in acrylic bath systems. A background in plumbing is highly preferred, along with proven leadership and team management skills, quality assurance, and customer service experience. A valid driver's license and clean driving record are required.

Compensation & Benefits

Competitive salary commensurate with experience, supportive and professional work environment, and opportunities for long-term career growth within a growing company.