Installation & Maintenance Technician

Major Duties

• Install, troubleshoot and repair Commercial and Residential Customer Services both inside and outside plant.
  • Services to include Internet, Data and Voice.
• Represent CCI with pride and professionalism, and always strive to provide a delightful customer experience at every opportunity.
• Participate in rotational “primary on-call” responsibility, accepting and responding to after-hours customer trouble reports and installation requirements.
• Adhere to company safety policies and practices. Attend required safety and training classes, and maintain a satisfactory safety record.
• Drive company vehicle to work site or other locations within service area including during inclement weather.
• Inspect assigned vehicle for fuel, maintenance and satisfactory operation. Fuel, clean and wash vehicle as needed.
• Report to work on time and maintains a satisfactory attendance record.

Qualifications

• Must be able to discern color coded cables and fiber optics.
• A motivation and ability to learn to use handheld devices and operate computer, tablet or test equipment.
• Spend time standing, walking, bending, stooping, crouching, and using ladders and other related equipment. As well as lifting up to 75 pounds on occasion.
• HS diploma or GED. Two-year telecom or networking degree or 8 years equivalent experience.
• Valid Driver’s License with a satisfactory driving record.
• Demonstrated record of success. Strong customer service and organizational skills.
• Understanding of a variety of consumer devices, such as smartphones, computers, TV, routers, modems, and wireless devices.

Benefits

• 401(k) matching
• Medical, Rx, Dental and Vision insurance
• Disability insurance
• Flexible spending account
• Health savings account
• Life insurance
• Tuition reimbursement
• Paid vacation and personal days
• Paid holidays
• Employee Assistance Program
• Annual bonus program to eligible employee's based upon organization performance

Pay

Salary Pay range (commensurate with skills and experience): $29 – $36 per hour

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, marital status, familial status, genetics, disability, age, veteran status or any other characteristic protected by law.