Install Supervisor- Electronic Security

Overview

Work with the best! Per Mar Security, an industry leader in providing integrated security solutions, is seeking hardworking, motivated people.

Established in 1953, Per Mar Security Services is the largest, family-owned, full-service security company in the Midwest with more than 2,600 team members, operating in 25 branch locations. The company provides full-service security solutions for homes and businesses, including security officer services, smart home automation, burglar and fire alarms, access control, security cameras, alarm monitoring, investigative services, and background checks.

Job Skills / Requirements

• Supervise and develop the Electronic Installation Department
• Mentor and empower employees to complete tasks efficiently
• Work with customers to ensure work exceeds their expectations
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Why Per Mar Security?

• Security industry leader with over 65 years of experience
• Customer-centric focus and commitment to sustainable growth
• Competitive pay, monthly and annual incentives, benefits including PTO, 401K with match, health/dental/life/disability insurance
• Opportunity to influence growth and change in a fast-paced office environment

In this role, you will:

• Assist the Sales Manager in system design and requirements
• Develop, promote, and enforce operations policies and procedures for the branch
• Interview, hire, lead, and evaluate installation technicians
• Develop service efficiencies and installation methods to improve branch operations and customer support
• Hold daily meetings with all installation staff
• Visit job sites and assist technicians as needed to ensure quality service and total customer satisfaction
• Work with the service supervisor in maintaining the fleet of vehicles used by the technicians
• Assist the Per Mar Customer Service Department with troubleshooting alarm issues
• Assist and work with the Monitoring Center on installation, dispatch, and false alarm reduction
• Process, track, and prepare all local A/P invoices and POs within 48 hours of receiving them. Verify invoices have been applied to job costing and are coded correctly

ADDITIONAL MANAGEMENT DUTIES

• Perform all supervisory/managerial responsibilities in compliance with Per Mar’s Equal Employment Opportunity/Affirmative Action Policy and related federal and state regulations
• Hire, train, and mentor direct reports by making sound hiring decisions, training each new hire and current staff as needed, and continually mentoring staff in order to assist in the successful performance of your direct reports
• Address performance and behavior issues in a timely manner. Work with Human Resources when necessary regarding employee relations issues and follow through with appropriate action

What you’ll need:

• High School Diploma or GED
• Technical training or a degree in a related field preferred
• 2-5 years of experience as a lead technician, manager, or supervisor in the Electronic Security Industry and solid knowledge of installation, design, and repair of Electronic Security Systems
• Ability to obtain specified licensure/certifications to perform work in the industry according to the rules and regulations prescribed by the state in which the branch operates
• NICET II certification preferred
• Valid driver’s license and good driving record
• Mathematical skills, including the ability to calculate figures and amounts such as interest, proportions, percentages, area, circumference, and volume, along with the ability to apply concepts of basic algebra and geometry
• Knowledge of fire and electrical codes to ensure safe and proper installation of alarm systems and devices

Education Requirements (All)

• High School Diploma/GED

Certification Requirements (All)

• NICET

Additional Information / Benefits

• This job reports to the Operations Manager
• This is a Full-Time position 1st Shift
• Number of Openings for this position: 1