Install & Service Coordinator Assistant
Generator Supercenter of Tampa Bay · Greer, SC · 2 days ago
OTHR$15–$17/hrFull-time
Benefits
- A positive and collaborative work environment
- Voluntary Life Insurance
- Short and Long Term Disability
- Medical, Dental and Vision
- 401K Matching (after 6 months of employment)
About the role
A skilled and motivated Install and Service Coordinator Assistant to join our team!
Job Description
In this position, you will be assisting the Install Manager with scheduling installations and it’s all-around logistics. You may also perform clerical tasks, answer phones, and help around the office as needed.
Key Competencies And Requirements
- High school diploma or equivalent, college degree preferred
- Minimum of 2 years of experience in a coordination or administrative role, preferably in the construction or home services industry (Preferred)
- Strong communication and customer service skills
- Excellent organizational and time-management skills
- Able to multitask and prioritize in a fast-paced environment
- Proficient in Microsoft Office and CRM software
- Knowledge of backup power systems is a plus, but not required
- Valid driver's license and reliable transportation
Duties And Responsibilities
- Assist the Install Manager in coordinating installation schedules and logistics
- Communicate with customers to schedule installation dates
- Confirm correct equipment and permits are in place prior to installation
- Maintain accurate and organized installation records and ensure all required documentation is completed
- Update and maintain customer database with installation and service information
- Communicate with customers to schedule routine maintenance and repairs
- Absorb and file warranties with Generac
- Follow up with customers after installation to ensure satisfaction and address any concerns
- Provide administrative support to the Install Manager as needed
Note
This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Compensation
$15.00 - $17.00 per hour