Install Proj Mgr

Although the role is remote, candidates are required to live in Pennsylvania, Maryland, New Jersey, or Delaware.

Responsibilities

• Request CMSU equipment.
• Prepare preliminary and final site drawings in accordance with the published Site Planning Department process.
• Set proper turnaround time expectations with both external and internal customers.
• Forecast revenue timing for assigned projects.
• Obtain customer and contractor acceptance of CMSU site readiness criteria.
• Manage CMSU and customer/contractor established timelines to ensure timeframes and site readiness dates are met.
• Ensure equipment is not delivered until the site meets minimum site readiness standards.
• Escalate all non-compliance with CMSU equipment siting specifications to Zone Sales & Service Management prior to equipment delivery.
• Manage equipment backlog to accelerate the order-to-cash cycle while maintaining high customer satisfaction.
• Notify Regional Director of Operations of equipment backlog without a clear path to installation and revenue.
• Coordinate and participate in internal pre- and post-installation meetings to ensure all sales order issues are identified and site preparation meets CMSU specifications.
• Resolve issues encountered and implement corrective actions while communicating with all affected parties.
• Initiate, lead, and document communication with customers, customer’s agents, and CMSU Sales and Service personnel for each new equipment installation or relocation, including written concurrence on milestones and timelines.
• Travel to equipment installation locations; manage meetings and survey sites to ensure proposed equipment location meets Canon specifications and regulatory compliance.
• Direct and lead the customer through the site drawing, equipment delivery, and installation process, including making recommendations for equipment location to ensure clinical functionality and serviceability.
• Obtain customer agreement and signature on all drawings before construction starts.
• Meet or exceed overall project timelines while maximizing installation efficiencies and customer satisfaction.
• Apply comprehensive knowledge of local and federal codes relating to the installation of medical imaging equipment.
• Review and/or facilitate coordination of turnkey opportunities (e.g., review Scope of Works/Divisions).
• Manage CMSU turnkey projects to completion.
• Provide direction and mentoring to Installation Project Managers.
• Participate in and/or provide process improvements to the IPM Advisory Committee.
• Assume some Regional Director of Operations responsibilities and fill in for the RDO during their absence.
• Participate in ongoing project management training courses toward certification in Project Management.

Requirements

• 4-year Bachelor’s Degree in Project Management or equivalent work experience in lieu of degree.
• 8 years coordinating installation projects within the diagnostic imaging industry.
• Must maintain an active motor vehicle driver’s license from the state where the employee resides.
• Experience coordinating turnkey projects.
• Working knowledge of construction documents and site development.
• Able to understand site and equipment technical requirements (HVAC, electrical, mechanical, environmental), including reading site-specific floor plans, drawings, specifications, and working knowledge of CAD.
• Able to manage own work and accomplish objectives through others without supervision.
• Comprehensive knowledge of diagnostic imaging equipment with emphasis on Canon product portfolio.
• General experience using Microsoft applications (e.g., Word, MS Projects, Excel).
• Familiarity with Gantt charts and other project tracking methods.
• Keen understanding of equipment power requirements in diverse customer environments.
• Proven ability in developing and maintaining effective internal and external working relationships.
• Strong working knowledge of the installation process and equipment application.
• Proven ability in project management.
• Demonstrated excellent organizational and communication skills.

Pay

Base of $135,000.00 plus target incentive.