Install Coordinator

About the role

Northern One Hour Heating, Northern Ben Franklin & Northern Mister Sparky Electric is a locally owned and operated residential heating, cooling, plumbing & electrical business servicing the Twin Cities Metro area since 1990. Due to continued growth and expansion, we are seeking an experienced Plumbing Coordinator to help schedule and set up plumbing sales, service, and installation calls.

Responsibilities

• Answer inbound calls and online inquiries
• Communicate with field staff on availability
• Qualify leads and schedule sales appointments
• Cookordinate with HVAC, Plumbing, and Electrical sales teams
• Track leads and update CRM system
• Maintain excellent customer communication
• Set up sold jobs from start to finish
• Pull permits
• Create PO's for vendor purchases
• Assist in financing options

Requirements

• Previous experience in customer service and sales coordination (home services experience preferred)
• Strong communication and phone skills
• Organized and detail-oriented
• Comfortable working in a fast-paced environment
• Basic computer and CRM knowledge
• Service Titan Experience a plus
• Self-motivated and team-oriented

Qualifications

• Competitive hourly pay
• Growth opportunities within a growing company
• Supportive team environment
• Full-time position
• Holiday Pay
• Vacation Pay

Benefits

• Medical Insurance
• Dental & Vision Insurance
• Life Insurance Coverage
• Short Term Disability
• Long Term Disability
• 401K Match
• Holiday Pay
• Vacation Pay

Skills

• Customer service
• Sales coordination
• Communication
• Organization
• Fast-paced environment

Benefits

• Flexible scheduling
• World-class training programs
• Technical Training
• Virtual technical training
• Communications
• Sales

Pay

Competitive hourly pay

Schedule

Full-time position