Inspector - Cloister Housekeeping (Full-Time)

About the role

As a Housekeeping Inspector at Sea Island, you deliver extraordinary guest experience every day. You are a gracious ambassador for Sea Island with every interaction. You inspect and assist Housekeeping staff in providing friendly, attentive, and timely service, ensuring impeccable rooms and public areas that always meet our high standards of cleanliness and sanitation. As an Inspector for Housekeeping, you live and share your passion for genuine hospitality in your commitment to enriching lives. You are vital to Sea Island’s culture of delivering meaningful, memorable experiences.

Responsibilities

• Establishing daily projects
• Conducting daily shift meetings
• Coaching and training team members
• Playing a key role in staff development, including selection and training of new team members, participating in staff performance rewards and evaluations, and maintaining individual documentation
• Training staff to ensure standards are met for proper use of all equipment, materials, and supplies
• Inspecting and assisting the Housekeeping team with special projects such as deep cleanings and special location cleaning
• Thoroughly checking each room and public areas for tidiness and any general maintenance issues, ensuring all are reported and corrected immediately
• Conducting daily room audits
• Maintaining written inspection reports and accurate communication of room status to ensure rooms are ready prior to check-in
• Maintaining accurate linen inventory and assisting with purchasing for some amenities
• Providing input on departmental procedures, standards, and programs, and supporting the Housekeeping Manager in meeting departmental safety, staffing, and financial goals
• Learning how to consistently uphold and ensure compliance with departmental procedures, including standards for quality, timing, attendance, and appearance
• Following and ensuring all Sea Island safety protocols are consistently met
• Maintaining situational awareness of surroundings, keeping an eye on all areas for tidiness and any general maintenance issues, ensuring that all are corrected or reported immediately
• Being generous with support and helping resolve any service issues that arise in a timely and positive way, following up as needed
• Being proactive in aiding when needed and willing to help with other areas or duties as requested
• Being willing and able to timely execute other duties as delegated by leadership
• Playing a key role in training, development, and leading by example