Inspector

About the role

The NYC Department of Consumer and Worker Protection (DCWP) is seeking an Inspector to enforce laws and regulations related to consumer and worker protection. This position may be eligible for a compressed schedule and is open to qualified individuals under the 55a program.

Responsibilities

• Conducting field enforcement, undercover inspections, and participating in multi-agency enforcement actions
• Enforcing laws and regulations relating to weights and measures through testing, sealing, condemning, or confiscating weighing and measuring devices (may include petroleum products)
• Inspecting and investigating trade practices to detect and eliminate consumer deception
• Inspecting and investigating all categories of trades and occupations licensed by Consumer and Worker Protection
• Lifting weights, walking, using mass transit, and climbing stairs
• Completing reports on complaints investigated, violations identified, and special inspections using tablets, computers, and/or written documents
• Preparing summonses and testifying at hearings
• Utilizing computer systems for email correspondences, uploading and saving evidence, and researching in, and attaining assignments from agency web-based system/tablet operating system
• Communicating clearly and concisely both written and verbally
• Performing administrative duties such as copying and scanning
• Maintaining a professional demeanor with excellent customer service skills
• Performing other related work

Requirements

• A four-year high school diploma or its equivalent and four years of full-time, satisfactory experience conducting investigations or inspections for a consumer or worker protection agency
• A baccalaureate degree from an accredited college
• A satisfactory combination of education and/or experience, which is equivalent to "1" above
• College education may be substituted for the required experience on the basis of 30 semester credits for each year of required experience
• Possession of a Motor Vehicle Driver License valid in the State of New York at the time of appointment

Preferred Skills

• Strong written and oral communication skills
• Proficiency in Microsoft programs
• Fluency in a language in addition to English
• Detail oriented and organized
• Experience and comfort driving any city vehicle (which may include a large vehicle) throughout the five boroughs of New York City

License Requirement

Possession of a Motor Vehicle Driver License valid in the State of New York at the time of appointment. This license must be maintained for the duration of employment.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.