Inspections and Preventative Maintenance Manager

Key responsibilities

• Lead Preventative Maintenance
• Design, implement, and continuously improve a portfolio-wide preventative maintenance program aligned with organizational goals and regulatory requirements.
• Determine and direct preventative maintenance priorities across multiple properties, balancing risk, cost and operational needs and allocating resources accordingly.
• Make purchasing decisions within approved budgets to support preventative maintenance execution, coordinating with site managers to align with property-level financial plans.
• Create, maintain, and update detailed preventative maintenance schedules, standards, and checklists that site teams follow, ensuring consistency while allowing for property-specific adjustments.
• Identify critical building systems (HVAC, plumbing, electrical, boilers) and define maintenance strategies to optimize performance and longevity.
• Direct site teams on preventative maintenance execution, setting expectations for quality, timing, and compliance.
• Independently evaluate program effectiveness and make adjustments based on property performance, recurring issues, and operational data.
• Determine when issues require escalation, additional resources, or changes to maintenance strategy.
• Direct and develop maintenance staff in identifying early warning signs and addressing issues proactively to reduce reactive repairs.
• Lead and Manage Inspections
• Own and direct the inspection readiness strategy across the portfolio, including, REAC/NSPIRE, Minnesota Housing, and city inspections, with authority to implement changes needed to achieve required outcomes.
• Plan, schedule, and conduct pre-inspections across properties, identifying deficiencies and determining required correction actions.
• Direct site teams in preparing units and common areas, ensuring alignment with established standards.
• Evaluate pre-inspection results and overall inspection performance, including scores, and direct corrective strategies to improve outcomes.
• Communicate inspection expectations, results, and action plans clearly to both site teams and leadership.
• Identify urgent health and safety issues and determine appropriate and immediate corrective action.
• Train and Coach Maintenance Staff
• Train staff on how to inspect units and buildings, identify early warning signs such as leaks, wear, and safety risks, and take appropriate corrective action.
• Coach staff in troubleshooting and repair techniques, improving overall team capability and reducing repeat issues.
• Promote safe work practices.
• Perform Safety and Building Checks
• Conduct regular site visits to evaluate building conditions, equipment performance, and safety systems, using findings to inform maintenance priorities and operational decisions.
• Evaluate risks identified during walkthroughs and determine appropriate corrective actions or follow-up work.
• Direct site teams on resolving safety or compliance concerns, ensuring work is completed to standard.
• Make decisions regarding urgency and prioritization of repairs related to safety, compliance, and inspection readiness.
• Track Data and Improve Systems
• Review work orders, inspection reports, and maintenance logs to track recurring issues, response times, and repair quality across properties.
• Identify trends such as repeat unit repairs, aging equipment, and seasonal maintenance needs, and determine appropriate action to address root causes.
• Use data to make and implement decisions regarding preventative maintenance schedules, resource allocation, plan capital repair planning to improve efficiency and reduce risk.
• Create clear, easy-to-use actionable reports and communicate findings, priorities, and expectations to site teams and leadership.
• Ensure maintenance systems are used consistently and accurately by staff so data is accurate, complete and useful. Set expectations and address gaps in usage.
• Build Strong Relationships
• Partner closely with maintenance technicians, site managers, and leadership to align expectations, share updates, and solve problems quickly.
• Build trust with site teams through consistent presence, responsiveness, and reliable follow-through.
• Set clear standards for performance while supporting staff with coaching, feedback, and hands-on guidance.
• Influence cross-team coordination and communication to keep properties inspection-ready and operating effectively.
• Promote a culture of shared ownership for building conditions, inspection outcomes, and resident experience.

Skills & Qualifications

• Must have 5+ years of proven and high-level apartment maintenance skills including, but not limited to plumbing, electrical, general carpentry, advanced HVAC, and appliance trouble shooting.
• Demonstrated experience in developing and implementing preventative maintenance programs for commercial or residential properties.
• Demonstrated ability to exercise independent judgment and make operational decisions that impact maintenance strategy, resource allocation, and inspection outcomes across multiple properties.
• Strong analytical skills with the ability to analyze data, identify trends, and make data-driven decisions to optimize maintenance strategies and resource allocation.
• Strong ability to teach and guide others clearly and respectfully.
• Ability to engage in interpersonal interactions that are culturally responsive, ensuring consideration for differing needs and expectations.
• Proven ability to work effectively across business teams and external partners, driving results.
• Able to work on a variety of tasks simultaneously and consistently meet deadlines.
• Proficient with Microsoft Office and comfortable with different technological platforms (ie. Microsoft Project, CAD, building monitoring systems and software, etc.).
• Must be a resourceful problem solver with attention to detail and a seeker of excellence who values results, hard work, customer service, and loyalty to Aeon's mission.
• Must have a commitment to learning and participating in Aeon's diversity, equity, and inclusion efforts.
• Valid drivers' license, reliable vehicle and vehicle insurance is required.

Physical Requirements

• Ability to walk properties for extended periods of time, including both interior and exterior spaces.
• Ability to stand, bend, kneel, crouch, and reach for extended periods of time to inspect units, equipment, and building systems.
• Ability to climb stairs and ladders as needed to access roofs, mechanical spaces, and other building areas.
• Ability to enter confined or tight spaces such as utility rooms, crawl spaces, and mechanical areas.
• Ability to visually access conditions, including identifying maintenance issues, safety concerns, and code-related deficiencies.
• Ability to lift and carry items up to 30 pounds frequently and 50 pounds occasionally, such as tools, equipment, or materials.
• Ability to use hands and fingers to grasp, twist, and pull objects during inspections or when handling tools and equipment.
• Ability to work in and withstand external weather conditions, including rain, cold, heat, and other adverse weather while performing site visits.
• Ability to use standard office equipment, including computers and mobile devices, for documentation, reporting, and communication.

Certifications / Licenses

• Candidates must possess, or be able to obtain the following certification: Class 2C Boiler's License.

Compensation, Hours & Location

• This position has a pay range of $75,000 - $90,000 annually depending on experience and skillset.
• Aeon offers a comprehensive benefits package that includes medical, dental, vision, life insurance, long-term disability, retirement plan, generous paid time off and an employee assistance program.
• This full-time position follows a Monday – Friday schedule from 8:30 AM to 5:00 PM. Flexibility may be required to meet the needs of the role, including occasional adjustments for meetings, trainings, or other job-related responsibilities.
• This is an in-person role based at the assigned properties, with occasional work at Aeon's central office or training locations as needed.