Insomniac - Vans Warped Tour Orlando 2026 Seasonal Merchandise Cashier

About the role

You should enjoy dance music and excel at customer relations. We are looking for a highly motivated self‑starter who embodies both a passion for dance culture and a love of the merchandising space. Insomniac produces some of the most innovative, immersive music festivals and events in the world, featuring state‑of‑the‑art lighting, pyrotechnics, sound design, large‑scale art installations, theatrical performers and next‑generation special effects. The company’s premiere annual event, Electric Daisy Carnival Las Vegas, is the world’s largest dance music festival and attracts more than 525,000 fans over three days. Founded by Pasquale Rotella and based in Los Angeles since 1993, Insomniac stages 10,000 concerts, club nights and festivals for seven million attendees annually across the globe.

Responsibilities

• Handle merchandise purchase transactions.
• Ensure customer is satisfied with product being purchased before completing the transaction.
• Count in all product received.
• Count out all product at the end of the show.
• Help set up merch booth and product displays based on guidance from Insomniac Merch mgmt. team.
• Input the correct products into the cash register or Point of Sale (POS), to ensure accurate inventory is kept.
• Provide excellent customer service and relations.
• Help maintain booth cleanliness and organization throughout festival or event.
• Follow all safety and theft prevention procedures.
• Execute day‑to‑day tasks as needed.

Qualifications

• Cash handling experience is required.
• Must have great customer service skills.
• Must be well organized and detail‑oriented.
• Basic math and counting skills are required.
• General knowledge of live entertainment and Insomniac brands/shows.
• Travel is required to and from work location; lodging is not provided.
• Must successfully pass background check.
• Must be able to tolerate loud noise levels and busy environments.
• May work in drastic temperature climates.
• Applicants for employment in the U.S. must possess work authorization (no sponsorship required).

Pay

Hiring Salary Range: $16.50‑$22.00 USD (good‑faith estimate per California Salary Transparency Law).