Insomniac - Seasonal Site Experience Production Coordinator 2025

About the role

The Site Experience Production Coordinator is responsible for ensuring the success of event productions by coordinating the technical, personnel and organizational aspects of the Site Experience department while supporting and coordinating with the Project Managers and Director of Site Experience.

Responsibilities

• Aid Site Experience and Visual Communications department personnel with job functions as needed
• Maintain proper documentation of any drives, templates, SOPs, etc
• Create and maintain inventory and maintenance log
• Distribute information to various stakeholders in a timely manner
• Partner with the project manager to onboard appropriate number of staff while maintaining databases of information
• Maintain regular communication with the Management team
• Manage travel accommodations through proper systems
• Accurately and timely input all seasonal employee’s hours and respond to any payroll inquiries to ensure employee satisfaction
• Support in tracking expenses for show specific supplies according to company policy and Project Manager guidance
• Annotate maps, drawings, documents per established guidelines
• Advance equipment, site needs and travel details for shows
• Facilitate safe, consistent operation and maintenance of all office and mobile equipment
• Attend production and operations meetings as outlined by the head of department
• Assist with vendor set up and maintain accurate records
• Ensure that working conditions are safe and that employees are following company safety procedures
• Maintain a professional and supportive work environment while following up on work assignments given
• Research and secure sources for new projects

Qualifications

• Bachelor's degree or trade school accreditation in related field preferred
• 2+ years festival and concert tour experience
• Proven ability to remain calm and professional in all situations
• Thorough understanding various aspects of festival production
• Valid and current driver license, U.S. Passport, and credit card for hotel incidentals
• Proficient in MAC/PC
• SHA 10 Certification required
• Well versed in Microsoft Office Suite and Google Docs
• Ability to handle multiple projects simultaneously
• Ability to make clear and concise decisions; sometimes with limited information
• Superior interpersonal communication and organizational skills
• Position requires constant walking, climbing stairs and lifting up to 75lbs
• Excellent communication and presentation skills with technical, non-technical and executive audiences
• Proven ability to project a professional image by working steadily, being a team player and being responsible for personal actions

Work Environment

• Must be able to tolerate loud noise levels & busy environments
• May work in drastic temperature climates
• Must be willing to work during evening, weekend hours and travel to work events, as required, to meet deadlines

Equal Employment Opportunity

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. Insomniac strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Insomniac will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Insomniac also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Insomniac will also provide reasonable religious accommodations on a case-by-case basis.