Jobs · OTHR · North Carolina

Inside Sales Support Specialist

Signarama Austin · Kannapolis, NC · 4 wk ago
OTHR$17–$21/hrFull-time
We need to output HTML fragment with sections: Benefits, Responsibilities, Qualifications, Compensation (Pay), maybe Professional Growth? The instructions: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Include a section ONLY when posting has real, specific content for it — never emit heading followed by filler/placeholder text. So we need to extract content. From posting: - Benefits: "Benefits Bonus based on performanceFree uniformsPaid time offTraining & development". Also later "What We Offer Competitive Salary Professional Development OpportunitiesDynamic and Supportive Work Environment". That's more benefits? Actually "What We Offer" includes Competitive Salary, Professional Development Opportunities, Dynamic and Supportive Work Environment. Salary is compensation. Professional Development maybe benefits? Could be part of Benefits or separate. But we can combine Benefits section: list items: Bonus based on performance, Free uniforms, Paid time off, Training & development, Professional development opportunities, Dynamic and supportive work environment. However "Competitive Salary" is compensation, not benefit. So we will put that in Pay section. - Responsibilities: list of duties under "Key Responsibilities". Items: Customer Engagement: Respond promptly to customer inquiries in person and over the phone, provide expert recommendations and accurate estimates, and guide them through the order process. Marketing Execution: Implement store marketing strategies, and engage in telemarketing to foster new business opportunities. Sales Support: Process work orders with precision, secure necessary down payments, and finalize payments upon project completion. Relationship Management: Maintain strong relationships with both vendors for sourcing and the production team to ensure clarity and quality in all orders. Operational Excellence: Assist in various store operations, ensure all administrative tasks like reporting and invoicing are handled efficiently, and maintain a clean and professional store appearance. We need to output each as
  • maybe with the description. - Qualifications: list: Strong proficiency in computer operations, including Windows Office and POS systems. Excellent command of the English language with strong spelling, grammar, and proofreading skills. Understanding of basic sales and telemarketing principles. Exceptional communication and customer service skills. Ability to stand for extended periods and manage frequent computer use. - Pay: "Compensation: $17.00 - $21.00 per hour". Also "Competitive Salary" mentioned earlier but we have specific range. So Pay section with that. - Schedule: Not mentioned. So omit. - About the role: Not needed; we have intro paragraphs but could be considered "About the role". However instructions: Use

    for section headings (e.g. About the role, Responsibilities...). We can include About the role if there is substantive content. The intro paragraphs: "Join Our Team as an Inside Sales Support Specialist at Signarama! Are you passionate about delivering top-notch customer service and skilled at understanding client needs? As an Inside Sales Support Specialist at Signarama, you will be the first point of contact for our customers, helping them bring their signage visions to life while supporting our internal marketing efforts. Our most successful Inside Sales Support Specialists are highly organized, customer-focused individuals with strong skills in communication and relationship management. If you excel at both understanding client needs and implementing effective marketing strategies, and strive to deliver a seamless and satisfying customer experience, this is a great fit for you!" That's substantive. Could be About the role. We'll include

    About the role

    with

    containing that paragraph(s). Possibly also include "Professional Growth" paragraph: "Professional Growth Gain valuable experience in customer relationship management and in-house marketing in a globally recognized brand." That's a benefit? Could be part of Benefits or separate. But we already have Benefits. Could add "Professional growth" as a bullet under Benefits. However we already have Professional Development Opportunities. Might be redundant. We'll keep Benefits as list. We must not repeat job title as heading. So no heading for Inside Sales Support Specialist. We must not include Job ID etc. We must remove boilerplate: cookie/navigation/legal/EEO etc. Not present. We must output only HTML fragment, no /, no markdown fences. Thus produce something like:

    About the role

    Join Our Team as an Inside Sales Support Specialist at Signarama! Are you passionate about delivering top-notch customer service and skilled at understanding client needs? As an Inside Sales Support Specialist at Signarama, you will be the first point of contact for our customers, helping them bring their signage visions to life while supporting our internal marketing efforts. Our most successful Inside Sales Support Specialists are highly organized, customer-focused individuals with strong skills in communication and relationship management. If you excel at both understanding client needs and implementing effective marketing strategies, and strive to deliver a seamless and satisfying customer experience, this is a great fit for you!

    Responsibilities

    • Customer Engagement: Respond promptly to customer inquiries in person and over the phone, provide expert recommendations and accurate estimates, and guide them through the order process.
    • Marketing Execution: Implement store marketing strategies, and engage in telemarketing to foster new business opportunities.
    • Sales Support: Process work orders with precision, secure necessary down payments, and finalize payments upon project completion.
    • Relationship Management: Maintain strong relationships with both vendors for sourcing and the production team to ensure clarity and quality in all orders.
    • Operational Excellence: Assist in various store operations, ensure all administrative tasks like reporting and invoicing are handled efficiently, and maintain a clean and professional store appearance.

    Qualifications

    • Strong proficiency in computer operations, including Windows Office and POS systems.
    • Excellent command of the English language with strong spelling, grammar, and proofreading skills.
    • Understanding of basic sales and telemarketing principles.
    • Exceptional communication and customer service skills.
    • Ability to stand for extended periods and manage frequent computer use.

    Benefits

    • Bonus based on performance
    • Free uniforms
    • Paid time off
    • Training & development
    • Professional development opportunities
    • Dynamic and supportive work environment

    Pay

    Compensation: $17.00 - $21.00 per hour

    Check for any duplicate content: "Professional Growth Gain valuable experience in customer relationship management and in-house marketing in a globally recognized brand." Not included. Could be considered a benefit but we already have professional development opportunities. Might be okay to omit as it's somewhat similar. However we must preserve ALL substantive information; we cannot omit details. The "Professional Growth" sentence is substantive. Should we include it? It says "Professional Growth Gain valuable experience in customer relationship management and in-house marketing in a globally recognized brand." That's a benefit. We could add as a bullet under Benefits: "Gain valuable experience in customer relationship management and in-house marketing in a globally recognized brand." That is distinct from "Professional development opportunities". We'll add it. Thus Benefits list items: Bonus based on performance, Free uniforms, Paid time off, Training & development, Professional development opportunities, Dynamic and supportive work environment, Gain valuable experience in customer relationship management and in-house marketing in a globally recognized brand. Check if any other substantive info: "At Signarama, the world’s leading sign and graphics franchise, we offer you an unparalleled opportunity to develop and enhance your career within the industry. Recognized globally, we have nearly 900 locations across over 60 countries, offering limitless opportunities for professional growth. Whether you're passionate about sales, have a flair for design, excel in production, or are skilled in installation or administration, Signarama has a place for you. Our expansive network provides an exceptional environment where your skills can flourish and where you can make a significant impact. Working at Signarama means joining a family of professionals who are dedicated to innovation and quality. We take pride in our collaborative culture where creativity and efficiency are rewarded. We are on the lookout for individuals who are eager to drive their careers forward and make their mark in the signage industry. Apply today and step into a career where your work will be seen and appreciated across cities and communities worldwide. Become a part of the Signarama family—where your journey can take you anywhere! This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Signarama Corporate." That's a lot of fluff but still substantive? It's more about company description, not specific to role. The instructions: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. This paragraph is not boilerplate; it's company description. Should we keep? It's not a specific section heading like About the role? Could be considered part of About the role or maybe we could add a section "About the company". But the allowed headings list does not include About the company. However we could incorporate into About the role paragraph. The instructions: Use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It says e.g., not limited to. So we could add About the company if we want, but better to stick to given examples. The company description could be considered part of About the role (since it's about the role within the company). We'll append to About the role paragraph. Thus About the role paragraph will be longer: combine the initial intro and the company description. We must not include application instructions like "Apply today and step into a career..." That's arguably application instruction? It's encouraging to apply. Might be considered application instruction. The instruction says remove application instructions. So we should remove sentences that directly tell to apply: "Apply today and step into a career where your work will be seen and appreciated across cities and communities worldwide. Become a part of the Signarama family—where your journey can take you anywhere!" Also "Join Our Team as an Inside Sales Support Specialist at Signarama!" is more like a heading but we already have About the role. Might be okay to keep as part of description. However "Join Our Team as an Inside Sales Support Specialist at Signarama!" is like a call to action. Might be considered application instruction. Safer to remove that sentence? But it's also descriptive. The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." So we should remove explicit calls to apply. The phrase "Join Our Team as an Inside Sales Support Specialist at Signarama!" is a call to join, which is application instruction. So better to remove it. Also "Apply today and step into a career..." remove. Also "Become a part of the Signarama family—where your journey can take you anywhere!" remove. Thus we keep the descriptive sentences about role and company but not the direct calls. Let's extract the substantive content without those calls. Original text after "Join Our Team as an Inside Sales Support Specialist at Signarama! Are you passionate about delivering top-notch customer service and skilled at understanding client needs? As an Inside Sales Support Specialist at Signarama, you will be the first point of contact for our customers, helping them bring their signage visions to life while supporting our internal marketing efforts. Our most successful Inside Sales Support Specialists are highly organized, customer-focused individuals with strong skills in communication and relationship management. If you excel at both understanding client needs and implementing effective marketing strategies, and strive to deliver a seamless and satisfying customer experience, this is a great fit for you! Key Responsibilities ..." We can keep the sentences: "Are you passionate about delivering top-notch customer service and skilled at understanding client needs? As an Inside Sales Support Specialist

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