Inside Sales Support Administration Specialist

Protex Solutions, LLC is a design/manufacturing company seeking an Inside Sales Support Specialist to join our team in Escondido, CA. This is a full-time, in-office, salaried position.

Responsibilities

• Act as the primary point of contact for our customers, providing exceptional service and addressing their inquiries via email or phone.
• Generate and follow-up on quotation requests to secure orders.
• Resolve customer inquiries and complaints in a prompt and professional manner.
• Work directly with engineering and production departments to obtain updates on completed sales.

Requirements

• Knowledge and 1-3 years’ experience in inside sales and sales administration.
• Proficiency using Microsoft Office to manage and prepare quotes, generate correspondence, and facilitate customer interactions.
• Great work ethic with the ability to adapt quickly to changing priorities and shifting workloads.
• Self-starter mentality with the ability to work independently with general supervision and within a team environment.
• Ability to independently solve a range of problems but understand when to elevate key details for approval or assistance.
• Clear and professional communication, both verbally and in written form.
• Strong organizational skills and attention to detail.
• Must be a US Citizen and able to pass a background check.

Pay

Starting salary: $55,000 - $60,000, based on experience.