Inside Sales Supervisor

Work Schedule

Environmental Conditions

Position Summary

Key Responsibilities

Minimum Requirements/Qualifications

Compensation And Benefits

Position Summary: Our Inside Sales Supervisor is responsible for managing a team of inside sales professionals who sell clinical laboratory products and services into acute and non-acute markets primarily by using the telephone; but also using email, Internet, and other technology within a defined territory. This role will be responsible for creating a culture to support the mentoring of new team members by existing team members. This role will also drive commercial accountability with the team across all metrics and marketing initiatives.

Key Responsibilities: Ensure the team executes strategic initiatives that are set by the Senior Manager of the Inside Sales team
Drove established sales strategies to meet plan and expand business within assigned territories; ensure team maintains a pipeline of opportunities to meet or exceed sales objectives
Deliver performance evaluations holding the team accountable for performance metrics and utilization of sales technology
Manage team to maintain effective customer relationships with purchasing, lab managers and end users within assigned territory
Leverage available resources to meet customer needs and work effectively with cross-functional team of supplier and internal resources
Work with the Sr. Manager of Inside Sales to research competitor and industry activity and keep informed of new products/services and other general information of interest to customers incorporating this data in the business plan; introduces new products and services
Show initiative to develop programs to drive growth despite economic conditions.
Manage pricing within territory to control profitability
Manage overall performance of team members
Maintain accurate reporting, records, and files necessary for proper management of region

• Ensure the team executes strategic initiatives that are set by the Senior Manager of the Inside Sales team
• Drive established sales strategies to meet plan and expand business within assigned territories; ensure team maintains a pipeline of opportunities to meet or exceed sales objectives
• Deliver performance evaluations holding the team accountable for performance metrics and utilization of sales technology
• Manage team to maintain effective customer relationships with purchasing, lab managers and end users within assigned territory
• Leverage available resources to meet customer needs and work effectively with cross-functional team of supplier and internal resources
• Work with the Sr. Manager of Inside Sales to research competitor and industry activity and keep informed of new products/services and other general information of interest to customers incorporating this data in the business plan; introduces new products and services
• Show initiative to develop programs to drive growth despite economic conditions.
• Manage pricing within territory to control profitability
• Manage overall performance of team members
• Maintain accurate reporting, records, and files necessary for proper management of region

Minimum Requirements/Qualifications: 5 years of sales experience, preferably in the clinical laboratory industry
Bachelor’s degree, preferably in the sciences or equivalent work experience.
Prior Supervisor/Management experience preferred
Experience with Salesforce.com
Excellent interpersonal, oral and written communication, and presentation skills
Proven record of leadership in establishing goals and achieving results
Computer proficiency in MS Office and the internet; Excel-must demonstrate intermediate to advanced Excel skills
Must deliver excellent customer service
Must possess the organizational skills to multi-task and meet deadlines as needed
Must be willing to travel up to 25%

Compensation And Benefits: The salary range estimated for this position based in Pennsylvania is $61,900.00–$82,500.00. This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs
• Employee assistance and family support programs, including commuter benefits and tuition reimbursement
• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
• Retail and savings programs, such as our competitive 401(k) U.S. retirement savings plan
• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards