Inside Sales Specialist, MI
Duties and responsibilities
Promotion of the Company, Informatics division, and product awareness
Generation, management, and distribution of high-quality leads and sales appointments to field Sales.
Advance and optimize account-based sales/marketing efforts.
(Lead)
Contract renewal follow up, prepare negotiation tactics for sales reps.
Generate quotes/define SOW for add on and professional work & follow up
Improvement and upkeep of CRM data integrity with diligent account maintenance, including identifying key site contacts and profiles of current equipment.
Leveraging resources from websites, digital campaigns, and other sources as required to continuously update the CRM system with the most up-to-date account and key contact information including both sales & service.
Review CRM account activity and assist field sales in understanding other activity occurring by other field sales reps, including recent activity, existing relationships, opportunities, and other company installed equipment that could help advance newly identified relationship and/or opportunities.
Provide ad hoc sales support as needed.
Assist with sales requests including market analysis requests, installed base information, competitive mapping, etc.
Review, renegotiate, and renew current customer contracts.
Create contracts for out-of-scope work.
Engage in smaller account deals and sales activities.
Qualifications
Experience working within a CRM environment; Preferably Microsoft Dynamics.
Proficient in Microsoft applications including Word, PowerPoint, and Excel.
Bachelor’s Degree in Business or Marketing OR 5-7 years inside sales experience (Healthcare experience a plus).
Special Skills Or Other Job Requirements
Strong background and proven success working inside sales.
Able to demonstrate proven, quantifiable results.
Proven agility and ability to work well in a fast-paced, very team-oriented environment.
Possess a high level of diligence and understanding of the value of good, high quality data and data maintenance.
Strong customer relationship skills.
Excellent troubleshooting, diagnosis, and analytical skills.
Excellent written and verbal communication skills.
Physical Requirements
The position requires the ability to perform the following physical demands and/or have the listed capabilities:
Usual office working conditions.
Frequently required to sit; talk; or hear.
Frequently use fingers to type and do other fine motor tasks.
Occasionally required to stand; walk, handle, or feel;
Reach with hands and arms;
stoop; kneel; or crouch.
Occasionally lift and/or move up to 20 pounds.
Travel
Occasional (up to 10%) travel may be required based on business need.