Inside Sales Specialist

About the role

At Statco-DSI, a subsidiary of ProMach’s Process business, we have a longstanding reputation in the industries we serve. We offer an extensive portfolio of integrated solutions in sanitary equipment, systems, design/build, engineering services and software to optimize processing line performance and deliver maximum uptime to our customers.

Responsibilities

• Help support our internal team, providing a premium customer experience.
• Ensure responsive ownership, thorough knowledge of customer needs, and accurate & efficient order processing.
• Proactively reach out to customers to understand needs or concerns.
• Evaluate options to ensure customers receive items when needed.
• Maintain clear documentation to ensure consistent customer attention.

Requirements

• A High School Diploma or equivalent.
• Three (3) years or more experience in a similar role.
• Microsoft Office Suite experience required.
• WebEx experience preferred.
• ERP system experience preferred.

Qualifications

We are looking for someone who is passionate about this work, exceeds customer expectations through accuracy and expediency, provides a consistent customer experience through a thorough knowledge of processes and product lines, increases their knowledge through training, and makes the difference for our customers and internal team on a daily basis!

Skills

• Self-motivated, savvy strategist.
• Strong understanding of customer needs and solutions.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

Benefits

• Comprehensive medical/dental/vision programs.
• Life insurance.
• Disability insurance.
• Paid time off programs.
• A retirement savings plan with a company match.
• A wellness program.

Pay

Base Salary Range: $43,680 - $74,880

Schedule

Full-time position.

Company Information

Pro Mach, Inc. was named to the Inc. 5,000 list of the fastest growing private companies in the U.S. seven times. We continue to introduce innovative products, enter new markets, expand our global presence, and actively acquire new capabilities. We have the rewards, opportunities, and the market strength of a large organization combined with the entrepreneurial culture of a small, fast-paced company. You will enjoy the benefits of working with a growing company that competes globally with the personal touch and feel of a smaller company where you can make an impact every day.

Equal Opportunity Employer

Pro Mach is an Equal Opportunity Employer. Pro Mach uses E-Verify to verify employment eligibility of all new hires to work in the United States. Pro Mach is a drug-free workplace. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.