Inside Sales Specialist
About the role
Demco has been an industry‑leading learning environments company for over 120 years, empowering every learner to reach their maximum potential by continuously evolving products and services for schools and libraries and giving back to the communities we serve. Our coworkers thrive knowing their work directly supports the library and education community, helping create spaces where students discover, grow, and succeed. As an Inside Sales Specialist, you’ll be at the center of inbound opportunity, listening to customers who already have a need, thinking strategically, and guiding them toward the right solution while growing revenue and margin. You’ll build relationships, uncover future projects, cross‑sell complementary products, and elevate every transaction into a smarter, more complete solution. You’ll help educators and librarians create better learning spaces and experiences, helping build classrooms, libraries, and community spaces where learning happens. If you bring a great attitude, strong work ethic, and show up ready to get the job done every day, we want to meet you.
Responsibilities
- Respond to inbound calls and emails
- Create quotes and enter orders accurately
- Track activity in Salesforce and ERP
- Cross‑sell and upsell to increase value
- Identify larger projects and coordinate handoffs
Requirements
- Associate degree or equivalent experience
- Experience handling inbound sales or customer inquiries
- Ability to quote and process orders accurately
- CRM/ERP experience (Salesforce preferred)
- Strong communication and multitasking skills
- Cross‑selling or upselling experience preferred
Benefits
- Medical
- Dental
- Vision
- 401k with Match
- PTO time
- More!
Pay
The base compensation range for this job classification is between $20.00‑$21.00 hourly, with a commission opportunity of $15,000.00 annually based on sales performance.
Schedule
Monday–Friday, standard business hours. Onsite in Madison, WI, remote, or hybrid work arrangements available. High‑volume phone and email communication in a goal‑oriented sales environment, with occasional tradeshow participation.