Inside Sales Specialist

Job Duties

• Support contract administration and ensure adherence to commercial terms and conditions
• Prepare and submit quotations in alignment with pricing strategy
• Track orders from entry through shipment and communicate status updates to customers
• Aid with sales forecasting and report weekly/monthly sales activity
• Maintain and strengthen customer relationships through consistent engagement
• Cross-functionally coordinate with Technical, Planning, Operations, and Supply Chain teams to resolve issues
• Monitor delivery performance and proactively address risks
• Support resolution of quality, logistics, and invoicing inquiries
• Ensure overall customer satisfaction within assigned energy accounts

Basic Qualifications

• Previous professional experience in a customer servicing role
• OR; A bachelor's degree in business, marketing, supply chain, or related discipline

Knowledge, Skills And Abilities

• Strong organizational and analytical skills
• Clear and professional verbal and written communication
• Ability to manage multiple priorities in a fast-paced environment
• Strong interpersonal skills and customer-focused mindset
• Proficiency in Microsoft Excel and other business systems