Inside Sales /Service Writer

About the role

Responsible for providing exceptional customer service and sales support to clients. Key tasks include handling inquiries, scheduling appointments, and upselling products.

Responsibilities

• Handle client inquiries via phone and email
• Schedule and confirm appointments
• Upsell products and services to existing clients
• Follow up with clients to ensure satisfaction
• Participate in team meetings to discuss performance and strategies

Requirements

• High school diploma or equivalent
• Excellent communication skills
• Ability to work independently and manage time effectively
• Experience in a customer service or sales role preferred

Qualifications

• Proficiency in Microsoft Office Suite
• Strong organizational skills
• Ability to work flexible hours including evenings and weekends

Skills

• Customer service skills
• Phone and email communication skills
• Scheduling and appointment management
• Product knowledge

Benefits

• Competitive salary
• Potential for commission-based income
• Flexible schedule
• Professional development opportunities

Pay

• $15-$20 per hour

Schedule

• Variable hours to fit client needs

Benefits

• Health insurance options
• Retirement savings plan
• Employee discounts

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Resources

Additional resources and information are available upon request.