Inside Sales Representative - Preschool

About the role

Lifetouch (part of the Shutterfly family of brands) believes in the power of self-expression through pictures. With a heritage dating back to 1930, Lifetouch captures the unique personalities of children and families. As an Inside Sales Representative, you'll play a crucial role in selling photography services to preschools and daycare centers.

Responsibilities

• Makes outbound calls (expected to make approximately 40-60 calls per day, using a targeted lead list, to identify decision makers, build relationships and facilitate the sales process (from initiation to close).
• Builds and retains account/customer relationships, after closing the business, including rebooking the next season.
• Uses customer relationship management (CRM, specifically Salesforce) system to efficiently and accurately document sales process status, track contacts as well as enter and update data.
• Uses Lifetouch's consultative selling strategy and approach, consistently, to maximize sales.
• Listens carefully to ensure prospective customer's needs are understood and addressed as well as effectively responds to and overcomes objections.
• Demonstrates knowledge and expertise by clearly explaining product/service features and benefits, pricing, commission, execution and collection process.
• Provides professional customer support by speaking clearly, checking for understanding, offering solutions and additional assistance, working efficiently and following up.
• Safeguards all customer, employee and company proprietary and personal information ensuring customer and employee data is kept confidential at all times.

Requirements

• 1 - 3 years sales and/or customer account service/support.
• Telephone sales with daily goals, strongly preferred.
• Using in a customer relationship management system/platform (e.g., Salesforce), preferred.

Qualifications

• High School diploma, GED or equivalent experience.
• Post-secondary education, preferred.

Skills

• 1 - 3 years sales and/or customer account service/support.
• Telephone sales with daily goals, strongly preferred.
• Using in a customer relationship management system/platform (e.g., Salesforce), preferred.

Pay

The compensation package for this role is based on multiple factors, such as job level, responsibilities, location, and candidate experience. The base pay ranges included below are specific to the locations listed, and may not be applicable to other locations.

• California: [$35,750-$50,500]
• Connecticut and New York: [$35,750-$46,250]
• Colorado, Illinois, Minnesota and Washington: [$35,750-$42,750]
• Nevada: [$33,500-$46,250]
• Maryland and New Jersey: [$38,500-$46,250]
• Hawaii: [$33,500-$40,250]

Benefits

This position may be eligible for a bonus incentive, health benefits, a 401K program, and other employee perks. More details about our company benefits can be found at https://shutterflyinc.com/benefits/.

Schedule

This opportunity can be remote, but candidates must reside in a state in which Shutterfly is registered to do business. This includes all US states except District of Columbia, North Dakota, Mississippi, Rhode Island, Vermont, and Wyoming.