Inside Sales Representative - Order Entry

About the role

Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions.

Responsibilities

• Respond to customer inquiries via phone, email, and online channel
• Process sales orders and coordinate with production, engineering, and shipping teams
• Maintain strong relationships with existing customers while identifying new sales opportunities
• Follow up on quotations and assist in closing sales opportunities
• Support outside sales representatives with pricing, lead tracking, and account management
• Maintain accurate customer and sales records in CRM and ERP systems
• Aid customers with product selection, lead times, and technical information
• Collaborate with manufacturing and engineering teams to ensure customer expectations are met
• Meet or exceed sales and customer service goals

Requirements

• Previous experience in inside sales or customer service paired with order entry skills
• Experience in metal fabrication, electrical enclosures, industrial equipment, or manufacturing or construction environments is a plus
• Strong communication and relationship-building skills
• Proficient with Microsoft Office and CRM/ERP systems
• Strong organizational skills and attention to detail
• Able to manage multiple priorities in a fast-paced environment
• Able to work 100% onsite in Pittsburgh KS, M-Th from 6am-4:30 PM. Friday, Saturday and Sunday you will have off
• Knowledge of industrial enclosure products or custom fabrication processes
• Problem-solving mindset with strong follow-through
• Team-oriented attitude with a customer-first approach

Qualifications

• Dynamic global reach with diverse operations around the world
• Plentiful career opportunities
• Make an impact every day

Skills

• Knowledge of industrial enclosure products or custom fabrication processes
• Problem-solving mindset with strong follow-through
• Team-oriented attitude with a customer-first approach

Benefits

• Medical, dental, and vision plans
• Flexible spending accounts
• Short-term and long-term disability benefits
• Critical illness, accident insurance, and life insurance
• A 401(k) retirement plan
• An employee stock purchase plan — both include a company match
• Tuition reimbursement
• caregiver, personal and parental leave
• Back-up care services
• Paid time off including volunteer time
• A well-being program
• Legal & identity theft protection

Pay

Details TBD

Schedule

100% onsite in Pittsburgh KS, M-Th from 6am-4:30 PM. Friday, Saturday and Sunday you will have off