Inside Sales Representative (Full Time), Minneapolis, MN

IDN Company: IDN-H. Hoffman Title/Position: Inside Sales Type of Position: Full Time Location: Minneapolis, MN IDN is a leading distributor of security hardware, access control systems, video surveillance equipment, doors & frames, locksmithing tools, and related security products. Job Description Based in Bloomington, Minnesota, the individual in this position is responsible for providing superior service for customers throughout Minnesota and the surrounding states. Responsibilities Include The Following Assisting customers by phone and in person (for walk-in traffic/counter salesUsing the computer system to provide information on price and availabilityOrder processing and related customer assistance. In addition to handling stock orders, this includes processing special orders, presenting promotions, handling customer returns and related tasksWarehouse operations (receiving, picking, packing, shipping)Manufacturer/vendor contact for factory ordersOutbound customer calls to assist in growing the local businessMaintain a clean and organized operation This individual should excel in a team-oriented work environment – working with the branch manager to ensure that customer expectations are exceeded and providing contributions that support customer retention goals and company/branch growth objectives. Key Working Relationships The successful candidate will report to the Branch Manager in Bloomington, Minnesota. The individual will work closely with other staff members and with the local Outside Sales representative. Requirements Must be self-driven & hard working3 years of Customer Service experience (distribution industry preferred)Strong computer skillsDoor Hardware knowledge a plusProficient with Microsoft Office products (Word, Excel)Strong verbal communication skillsStrong organizational skills with ability to multi-taskTeam player All qualified applicants that apply for IDN Global, Inc. will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. IDN Global, Inc. is an Equal Employment Opportunity Employer. To express your interest in applying for this position, please provide the following information and attach a copy of your resume for consideration.