Inside Sales Representative – Enterprise Print & Managed Print Services

About the Role

This role is responsible for engaging with potential clients, aligning solutions with business goals, and executing sales strategies through outbound efforts and consultative selling. The Inside Sales Representative (ISR) will work in close partnership with two Field Sales Representatives, providing essential support across account planning, lead qualification, and customer engagement to ensure a seamless experience for customers and maximize sales effectiveness.

Responsibilities

• Conduct outbound sales activities independently, moving leads through the pipeline with a strong understanding of the sales process.
• Support two Field Sales Representatives by coordinating account activities, preparing quotes, and managing follow-ups.
• Meet or exceed assigned sales quotas and performance goals through transactional and solutions-based selling.
• Apply strategic thinking to align customer needs with business objectives, escalating complex opportunities to Field Sales as needed.
• Use consultative selling techniques to uncover customer needs and present tailored solutions.
• Prospect within existing accounts and identify new opportunities to grow revenue.
• Maintain accurate sales pipeline, forecasts, and CRM records (e.g., Dynamics).
• Collaborate with internal teams to ensure coordinated account management and improve win rates.
• Own forecasting accuracy by leveraging historical data, market trends, and customer insights.
• Coordinate resources and support to execute sales strategies effectively.

Requirements

• High School Diploma, GED, or equivalent work experience.
• Typically 2–4 years of experience in inside sales, telesales, or a related field.
• Experience supporting field sales teams is a plus.

Skills

• Inside Sales & Consultative Selling
• Business Development & Planning
• CRM Tools (e.g., Salesforce)
• Cold Calling & Prospecting
• Cross-Selling & Upselling
• Customer Relationship Management
• Sales Strategy & Forecasting
• Effective Communication & Results Orientation
• Digital Fluency & Customer Centricity

Why Join Us

This is a high-impact role supporting strategic enterprise customers and driving growth in a key business segment. If you're passionate about sales, collaboration, and delivering value—this is your opportunity to thrive.

Pay

The on-target earnings (OTE) range for this role is $61,380 to $73,486 USD annually with a 60%/40% (salary/incentive) mix. Pay varies by work location, job-related knowledge, skills, and experience.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Long-term/short-term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including:
  • 4-12 weeks fully paid parental leave based on tenure
  • 13 paid holidays
  • Additional flexible paid vacation and sick leave

US benefits overview