Inside Sales Representative (DSDC)

About the role

The District Sales Development Consultant (DSDC) works with Account Executives to achieve District performance goals. The role is jointly responsible for sales revenues, superior customer relations and engaging more customers in key strategic initiatives.

Responsibilities

• Works collaboratively with their Account Executive partners to monitor and analyze changes in the market, competitor activity and customer base, and adjusts sales tactics
• Prospects and qualifies new customers and partner internally to build an acquisition strategy
• Drives engagement in key initiatives through virtual product trainings, educational presentations, managed care trainings with focus on specific account types
• Pairs with Specialists to drive Essilor branded growth, training opportunities, and influence with current initiatives
• Reviews cycle plan, market conditions, Essilor KPIs and customer needs with DSM to plan sales strategy and refine call schedules (Build strategy for all account types, Create in-depth strategy for key accounts)
• Pairs with lab virtually, to identify account opportunities and adjust call schedules and business plans
• Utilizes Brand Sales strategy to develop trusted partnerships with ECPS to grow branded product sales and overall business
• Determines customer needs and positions Essilor premium branded products, programs & services to effectively meet customer needs
• Uses tools and software effectively to manage District accounts (SFDC, QLIK, PFM, etc)
• Uses consultative selling approach with customers to drive immediate sales and long-term business
• Varies selling approach based on segmentation, audience and ECPs' business approach
• Anticipates and addresses customer needs and issues proactively, resolves customer issues in a timely manner and uses the opportunity to build a stronger relationship. Partners with lab when addressing customer needs while maintaining a professional Essilor image
• Demonstrates an obsession for customer service through customer involvement
• Completes requested tasks effectively from management and corporate office in a timely manner

Qualifications

• Bachelor’s degree
• Independent contributor who can work well in a team
• Flexible & adaptable, with demonstrated computer & presentation skills
• Customer service orientated
• Travel approximately 10%

Preferred Qualifications

• 1-4 years Inside/Remote sales
• Customer service experience and/or client relations

Pay

Pay Range: $45,693.55 - $80,377.50