Inside Sales Representative

Core Responsibilities

• Receives customer inquiries from internal or external sources.
• Verifies/identifies parts against original pump specifications.
• Obtains current part costs (as needed), checks pattern availability (as appropriate) and develops current sell prices based on established margin levels.
• Maintains accurate records for all costs and selling prices.
• Prepares and sends proposals to internal or external customers.
• Receives orders from customers and reviews them for accuracy against the proposal.
• Collaborates with Order Management team to gather required customer information to enter and process orders.
• Covers for order entry personnel as needed.
• Maintains virtual customer files with sales contracts and other information.
• Provides price & availability, formal quotations and other pre and post order support functions for Flygt AC products and services.

Qualifications

• Bachelor's in mechanical engineering degree, preferably in a technical field OR 2+ years of equivalent work experience in a customer support position, ideally within a manufacturing environment.
• Strong communication skills, both written and oral.
• Prior experience providing customer support and supporting projects.
• Technical aptitude: ability to understand bills of materials and technical drawings, mechanical ability and parts pricing.
• Basic Math Skills.
• Able to engage with suppliers to obtain quotations and support parts and service proposals.
• Able to work in a fast-paced environment with a diverse workforce and customer base in a matrixed organization.
• Basic Knowledge of SAP ERP.
• Proficient in the use of Microsoft Office, especially Word and Excel.

Benefits

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world. At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG).

Skills

We are looking for candidates who are passionate about water technology and ready to make a difference. If you are interested in joining our team, please apply today!

Pay

The compensation for this role is competitive and commensurate with experience.

Schedule

The schedule for this role is typically full-time, with occasional evening and weekend work as needed.

About the Role

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.