Inside Sales Representative
Job Summary
This role is responsible for inside sales and/or counter sales. The individual in this role is responsible for answering product inquiries, taking customer orders, coordinating delivery with dispatch, internal company departments, and vendors in a fast-paced office. This position is often combined with customer service initiatives and providing support to outside sales representatives as needed.
Job Responsibilities
- Receive customer phone calls; provide support to customers and contractors via phone and in person
- Refer to product catalogs and specification guides to determine related product uses and applications
- Work closely with outside sales representatives regarding sales promotions and initiatives which require phone contact and follow-up
- Help customers with design ideas/problems; provides customer feedback to management
- Cook up delivery schedules with dispatch and maintains customer informed of such schedules
- Retrieve information for credit department when needed
Job Requirements
- High school diploma/equivalent or comparable combination of education, experience or training in related field
- Skilled in Microsoft Word, Excel and Outlook
- Previous sales experience
- Experience with multi-line phone system preferred
- Knowledge of concrete masonry is a plus
- Bilingual (English/Spanish) preferred
- Some forklift experience preferred
What CRH Offers You
- Hightly competitive base pay
- Comprehensive medical, dental and disability benefits programs
- Group retirement savings program
- Health and wellness programs
- An inclusive culture that values opportunity for growth, development, and internal promotion
About CRH
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.
About the Role
Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer. EOE/Vet/Disability