Inside Sales Representative

Shift your career into high gear with NMC. As Nebraska’s CAT dealer, NMC Cat has been serving its loyal Caterpillar customer base for over 85 years. NMC Cat is focused on providing a comprehensive line of capital equipment solutions to the many industries we serve. Our employees enjoy a relaxed culture with competitive compensation, a comprehensive benefits package, and an inspiring culture.

About the role

As the Inside Sales Representative, you’ll primarily be responsible for providing centralized support to sales and marketing. You’ll develop a strong knowledge of the products and solutions offered, then use that knowledge to assist the NMC CAT team in achieving business goals. You’ll focus on identifying new and continued revenue opportunities for existing and new accounts.

At times, you may be the first point of contact with a new or existing customer, so you’ll build instant rapport and determine the right path to customer satisfaction. This position is part of a high-performing sales team that plays a critical role in achieving sales goals. The ideal location for this role is our Doniphan dealership, but we would consider candidates in Lincoln, Norfolk, or North Platte as well.

Responsibilities

• Assist sales and marketing of NMC CAT to current and prospective customers to communicate our company’s capital equipment and product support solutions.
• Establish, maintain, qualify, and nurture business relationships with current customers in the assigned territory/market segment to generate new business.
• Proactively manage assigned accounts employing disciplined outreach campaigns and generating the first touchpoint to enhance the customer experience.
• Maintain accurate customer account information and machine population within CRM; develop and qualify equipment and/or parts and service leads, forwarding to the sales team as appropriate.
• Focus on sourcing new sales opportunities through outbound calls and other forms of digital touchpoints to existing and prospective customers.
• Conduct research to aid in developing prospective customers.
• Coordinate customer messaging and communication with the Sales and Marketing Department to effectively promote the NMC CAT brand and current programs.
• Participate in ongoing internal/external training courses and various events, including NMC CAT-specific training, online and instructor-led training, trade shows, and marketing events, to keep abreast of changes and enhance sales methodology knowledge.
• Provide coverage to assist incoming sales calls and walk-in retail customers.
• Provide coverage and support for trade shows and customer events.

About NMC CAT

At NMC Cat, we provide you with a different set of tools to help you advance your career. We take pride in developing strong relationships with our employees and are a company people are proud to work for. We create a work environment that promotes training and development as well as opportunities for employees to reach their professional goals.

Benefits

• Medical (and FSA/HSA plans), Dental, and Vision Insurances
• Paid Vacation and Holidays
• Company-paid Basic Life Insurance
• Supplemental Term Life Insurance
• 401(k) with Profit Sharing
• Tuition Reimbursement and In-house Training Department
• Paid Military Leave
• Short and Long-Term Disability