Inside Sales Representative

MCA, a trusted advisor for wireless communications, data, and security, is seeking an experienced Inside Sales Representative in the Chapel Hill, NC area to support our fast-growing Data division. We welcome veterans and currently employ over 250.

About the role

Join the MCA family, where we prioritize both work and enjoyment. As an Inside Sales Representative, you will introduce customers to integrated wireless system communications products, drive sales, and build lasting relationships.

Responsibilities

• Introduce customers to integrated wireless system communications products to increase daily sales.
• Research and identify potential customers and clients using sales leads from various market data sources.
• Develop and maintain relationships with customers.
• Determine customers' communication needs and recommend required equipment.
• Provide quotes and negotiate prices and credit terms with customers.
• Provision equipment, gather programming, and enter information.
• Ensure on-time customer delivery, training, and successful deployment.
• Maintain dates, notes, quotes, and follow-ups by managing opportunities through CRM.
• Familiarize yourself with competitors' products and sell against them.

Requirements

• Minimum of 2 years in sales or sales support experience within the telecommunications or electronics industry.
• Previous CRM experience, preferably HubSpot.
• Understanding of radio frequency is a plus.
• Experience selling technology or telecommunications B2B is a plus.
• Proven experience prospecting over the phone for new B2B opportunities.
• Strong verbal and written communication skills.
• Intermediate ability to use the Microsoft Office suite.
• Detail-oriented with strong organizational skills.
• Ability to explain product features and benefits.

Work Environment

• Primarily indoor work environment.
• Frequent standing, walking, sitting, and use of hands to handle objects, tools, or controls.
• Regular reaching with hands and arms, climbing stairs, talking, or hearing.
• Lifting (overhead, waist level) from the floor, bending, and frequent near vision use for reading and computer tasks.
• Occasional movement of equipment weighing up to 15 pounds.
• Frequent positioning to maintain computers or other equipment.

Travel

Travel as necessary to support company and customer needs.

Benefits

• Medical, Dental, and Vision coverage.
• 401K retirement plan.
• Paid Time Off (PTO) and Holiday Pay.
• Education Incentives.

About MCA

Mobile Communications America, Inc. (MCA) provides wireless communication, data, and security solutions that enhance workplace safety, security, and efficiency nationwide. Our portfolio includes two-way radio communications, vehicle uplift, security video and access control systems, BDA/DAS, remote monitoring, GPS tracking, SCADA, dispatch, mass notification, and point-to-point wireless networks.

We serve over 60,000 customers across industries such as public safety, commercial, manufacturing, education, healthcare, utilities, and government. As the largest Motorola partner in the U.S., MCA maintains strategic partnerships with over 1,000 major manufacturers.

Our culture is built on the MCA Way: Service First, Growth, Teamwork, and Safety. We believe our best work is both impactful and enjoyable.