Inside Sales Rep - SST
Great Company. Great People. Great Opportunities. If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals!
About the role
As an Inside Sales Rep - SST (Sales Support Team) you will be responsible for proactively increasing revenue for the district/metro area by providing exceptional customer service, processing rental quotes and reservations and terminating contracts. Your essential duty is to support the district/metro area objectives in all aspects of sales and customer service to ensure World-Class service and operational excellence.
Responsibilities
- Respond to all inbound calls in a consistent, professional and courteous manner
- Review all equipment requests and propose solutions that suit the customer's requirements
- Negotiate rates on equipment rentals in accordance with pricing policies and procedures
- Identify leads for new business and communicate to the appropriate field personnel
- Effectively resolve customer issues and coordinate solutions with other personnel
- Communicate delivery needs promptly and accurately to Logistics Manager/Dispatcher
- Call on lost and/or dormant accounts to generate business
- Other duties assigned as needed
Requirements
- Bachelor's degree preferred or equivalent experience
- Exceptional relationship-building and customer service skills
- Strong ability to multitask in a fast-paced environment
- Independent, self-starter and strong self-imposed structure
- Excellent teamwork, interpersonal and communication skills
- Keen attention to detail
- Valid driver's license with acceptable driving record
This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.
Benefits
We don’t just “talk the talk!” We’re an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That’s why we offer best-in-class benefits and perks that will support you and your family.
- Paid Parental Leave
- United Compassion Fund
- Employee Discount Program
- Career Development & Promotional Opportunities
- Additional Vacation Buy Up Program (US Only)
- Early Wage Access through Payactiv (US Hourly Only)
- Paid Sick Leave
- An inclusive and welcoming culture
Explore our comprehensive U.S. benefit offerings. For Canadian benefits, click here.
Pay
Compensation Range $22.45 - $32.35