Inside Sales Rep - SST

About the role

As an Inside Sales Rep - SST (Sales Support Team), you will proactively increase revenue for the district/metro area by providing exceptional customer service, processing rental quotes and reservations, and terminating contracts. Your essential duty is to support the district/metro area objectives in all aspects of sales and customer service to ensure World-Class service and operational excellence.

Responsibilities

• Respond to all inbound calls in a consistent, professional, and courteous manner
• Review all equipment requests and propose solutions that suit the customer's requirements
• Negotiate rates on equipment rentals in accordance with pricing policies and procedures
• Identify leads for new business and communicate to the appropriate field personnel
• Effectively resolve customer issues and coordinate solutions with other personnel
• Communicate delivery needs promptly and accurately to Logistics Manager/Dispatcher
• Call on lost and/or dormant accounts to generate business
• Other duties assigned as needed

Requirements

• Bachelor's degree preferred or equivalent experience
• Exceptional relationship-building and customer service skills
• Strong ability to multitask in a fast-paced environment
• Independent, self-starter with strong self-imposed structure
• Excellent teamwork, interpersonal, and communication skills
• Keen attention to detail
• Valid driver's license with acceptable driving record

This position is deemed Safety Sensitive for purposes of United Rentals' policies and procedures.

Benefits

• Paid Parental Leave
• United Compassion Fund
• Employee Discount Program
• Career Development & Promotional Opportunities
• Additional Vacation Buy Up Program (US Only)
• Early Wage Access through Payactiv (US Hourly Only)
• Paid Sick Leave
• An inclusive and welcoming culture

Explore our comprehensive U.S. benefit offerings. For Canadian benefits, click here.