Inside Sales Rep - LEA

Your Role at Batesville

We are currently seeking a Large Emerging Account (LEA) Sales Specialist to join our team.

Responsibilities

• Establishes, builds and maintains quality relationships with existing and prospective customers to sell products to grow Batesville’s overall book of business across all product lines
• Provides customer support for assigned accounts to assist in resolving customer concerns related to product quality and/or availability
• Maintains and updates CRM system with customer records, results, activities, and insights
• Collaborates with marketing, product, and customer success teams to provide feedback, insights, and customer testimonials
• Collaborates with sales management, field sales, and national accounts to engage resources to support sales activities that generate new business
• Stays updated on market trends, competitors, and industry standards
• Other duties as required

Qualifications

• Bachelor’s degree (B.S./B.A.) or equivalent from a college or university in business, marketing, or related field
• Minimum of 3 years related experience in new business sales, account management, telephone sales; or equivalent combination of education and experience with an emphasis in sales activities
• Communication: Clear, persuasive verbal and written communication is essential for engaging prospects via phone, email, and video
• Active Listening: Understanding customer needs and demonstrating empathy fosters trust and strengthens rapport
• Rapport Building: Establishing quick, authentic relationships improves conversion rates and long-term retention
• Presentation Skills: Demonstrating value during calls, demos, or virtual meetings drives customer confidence
• Closing Skills: Confidence and persistence in finalizing deals while addressing objections effectively
• Data-Driven Decision-Making: Using metrics and sales intelligence to improve conversion rates and forecasting accuracy
• Telephone/Virtual Sales: Advanced levels of experience in working in sales and preferably supporting customers in an remote environment
• Conflict Management: Handling rejections and objections professionally while maintaining positive client relationships
• Demonstrated ability to provide problem-solving, organizational, and analytical skills
• Ability to work independently and collaboratively in a fast-paced environment that requires ability to adapt to change and multitasking as critical skills
• Demonstrated ability in attention to detail, customer focus, and driving results
• Learning Ability: ability to quickly learn Batesville product lines, business systems, and sales operations
• Technical Ability: Intermediate level of skill in using Microsoft 365 suite

Benefits

• Comprehensive medical, dental and vision insurance, as well as prescription coverage, short-term disability, Employee Assistance Program (EAP)
• Generous 401K Matching Program
• Paid time off

Schedule

• Up to 10% of the time to attend meetings or industry events

Physical Requirements

• Sit, stand, walk, use hands to handle and feel, reach with hands and arms, talk, and hear
• Occasionally lift items as heavy as 25 lbs

Disclaimers

Disclaimer: The above information on this job description has been designed to indicate the general nature and level of work performed by the employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of any employee assigned to this job. Nothing in this job description restricts management’s right to assign duties and responsibilities to this job at any time.

Disclaimer: The above information in this job description has been designed to indicate the general nature and level of work performed by the employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of any employee assigned to this job. Nothing in this job description restricts management’s right to assign duties and responsibilities to this job at any time.