Inside Sales Rep

About the role

As an Inside Sales Rep, you will play a key role in implementing the branch's business plan by meeting the needs of a diverse customer base. Responsible for a variety of branch functions, including in-branch equipment rentals, customer relations, telemarketing, and collections. Your primary responsibility is to proactively increase revenue for the branch by renting equipment, selling equipment, advising the manager of product and service needs, and by providing exceptional customer service.

Responsibilities

• Establish an understanding of the rental business as it pertains to specialty engineered rental products and services, including silenced diesel generators, large diesel, electric and hydraulic pumps, air-cooled chillers, air-conditioning, electric heat, desiccant dehumidification, load banks and electrical distribution.
• Establish new rental and sales accounts through telemarketing and by serving call-in customers.
• Process rental quotations, reservations, contracts and invoices in compliance with company policies and procedures.
• Educate customers on proper equipment usage and safety procedures.
• Ensure the accuracy of all contract-related information entered into the branch's computer system.
• Clock and track daily equipment pickups and returns.
• Run all reports necessary to monitor equipment and facilitate smooth operations.
• Cookordinate and track daily equipment pickups and returns.
• Cookordinate with all inside and outside branch employees to deliver customer satisfaction.
• Maintain accurate inventory records of branch assets.

Requirements

• Associate's degree or equivalent combination of experience and education (Bachelor's degree preferred)
• Strong customer service orientation and sales experience/skills
• Proficiency with MS Office (Word and Excel)
• Strong verbal and written communication skills
• Engineering aptitude: ability to properly size, quote, install and maintain large projects that may range from critical sewer by-pass, industrial process cooling, construction and water damage drying, multi-level power distribution at various voltages and large scale climate control projects
• Valid driver's license with acceptable driving record

Benefits

• Paid Parental Leave
• Employee Discount Program
• Career Development & Promotional Opportunities
• Additional Vacation Buy Up Program (US Only)
• Early Wage Access through Payactiv (US Hourly Only)
• Paid Sick Leave
• An inclusive and welcoming culture

Pay

The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.

Schedule

This position is deemed Safety Sensitive for purposes of United Rentals' policies and procedures.

United Rentals

We don't just "talk the talk!" We're an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:

• Paid Parental Leave
• Employee Discount Program
• Career Development & Promotional Opportunities
• Additional Vacation Buy Up Program (US Only)
• Early Wage Access through Payactiv (US Hourly Only)
• Paid Sick Leave
• An inclusive and welcoming culture

Explore our comprehensive U.S. benefit offerings

For Canadian benefits, click here

Equal Opportunity Employer

United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance.

At United Rentals

We proudly hire active duty members, veterans, reservists, and their families. The values that define your service-leadership, discipline, integrity, and teamwork-are the same values that drive our success. With many veterans already part of our team, we're ready to help you transition into a rewarding career.

About United Rentals

As North America’s largest equipment rental company, with 1500+ stores in the United States and Canada, we serve construction and industrial companies, utilities, municipalities, homeowners, and communities, with the goal of fulfilling customer needs and surpassing expectations. We go beyond equipment. We are the world’s largest fleet of problem solvers, with best-in-class specialty solutions, safety training and 24/7 support to empower your success.