Inside Sales Ops

Taylor Hopkinson is currently in active pursuit of a Senior Inside Sales Operations Specialist for a Tier 1 tracker manufacturer expanding into a new high-growth vertical. As a fast-growing transformer manufacturer, they are looking for top talent with a clear mission of building something truly special in the power industry. The Senior Inside Sales Operations Specialist is a high-impact individual contributor supporting the commercial team. This role serves as the experienced operational link between customers, outside sales, engineering, and manufacturing - owning the quoting process end-to-end and acting as a trusted technical resource for customers and internal teams alike. This is not a people-management role, but it carries significant ownership, autonomy, and cross-functional influence. Responsibilities:Own the RFQ process for MV/HV transformers from intake through proposal delivery, partnering closely with engineering to develop accurate, competitive quotesIndependently manage a high-volume quoting pipeline in CRM, prioritizing opportunities and driving follow-up to closeServe as a primary technical and commercial point of contact for distributor partners, EPCs, and utility customers throughout the sales cycleProvide hands-on support to outside sales on technical submittals, customer presentations, and complex order documentationCoordinate directly with manufacturing and supply chain leadership to confirm lead times, production scheduling, and delivery commitments on high-value ordersManage order entry, change orders, and contract documentation with a high degree of accuracy on complex, multi-unit transformer ordersProactively monitor backlog and lead customer communication on project status, delays, and escalationsDevelop and refine pricing tools, proposal templates, and sales playbooks used across the teamMentor junior specialists on quoting processes, CRM best practices, and customer communication standardsTrack market trends, competitor lead times, and pricing intelligence to inform commercial strategyOwn compliance documentation requirements (NERC, FERC, utility specifications, DOE efficiency standards) for assigned accountsRequirements:5+ years of experience in inside sales, sales operations, or order/project coordination within electrical equipment, power distribution, or industrial manufacturingStrong working knowledge of MV/HV transformers, switchgear, or related utility-grade equipment requiredSkilled at reading and interpreting single-line diagrams and detailed equipment specificationsAdvanced proficiency in CRM platforms (Salesforce preferred) and ERP systemsProven track record managing complex, high-value accounts and customer relationships independentlyExcellent communication skills with experience interfacing directly with engineers, procurement teams, and utility customersHighly detail-oriented with strong project management skills and the ability to operate with minimal oversight