Inside Sales - New Homes Specialist

About the role

Lillian Homes is a residential home builder dedicated to quality craftsmanship and a family-oriented culture. The company focuses on constructing energy-efficient new homes featuring cost-saving spray foam insulation and smart home technology. Lillian Homes is committed to helping buyers reduce long-term costs while enjoying modern, comfortable living spaces. As residential building professionals, the team emphasizes exceptional customer service and support throughout the homebuying process. The company’s mission centers on delivering high-quality construction and a positive experience for every homebuyer.

Responsibilities

• Respond to all e-mail and phone leads immediately.
• Qualify leads based on needs.
• Provide consistent follow-up to online prospects with the goal of setting an appointment with the Onsite Sales Agent.
• Provide information and marketing material to prospects.
• Respond to the sales line and voicemail for leads.
• Work with the prospect to determine the best community and floor plan.
• Utilize lead-management software.
• Create and deliver ongoing e-mail campaigns.
• Track and report on lead activity and sales conversion ratios.
• Maintain website content.
• Monitor third-party websites and online advertising.
• Continually research the competition and their online activities.
• Perform additional responsibilities as needed.

Qualifications

• Two years of sales and/or marketing experience.
• Customer-focused and personable.
• Proven e-mail and phone communication skills.
• Sales contact management database experience.
• Solid organizational, planning, and managing skills.
• Maintain focus while working in an unstructured environment with nominal supervision.
• Ability to multitask and manage time well.
• Must be able to learn and follow a proven sales process.