Inside Sales Merchant Services Payment Consultant
Hankey Group · Los Angeles, CA · 2 wk ago
Accounting$91k–$132k/yrFull-time
New Business Development
- Possessing experience in merchant services, payment processing, financial services, SaaS sales, or B2B sales.
- Experience prospecting and identifying new merchant opportunities through outbound calling, email campaigns, networking, referrals, and strategic partnerships (both warm and cold leads).
- Following up promptly with inbound leads generated through marketing campaigns, referral partners, and company initiatives.
- Scheduling and conducting sales presentations, discovery calls, and product demonstrations.
- Using the company's CRM system to develop and maintain a robust sales pipeline.
- Gathering signed merchant applications and support documents or stipulations for the Underwriting department to review.
Merchant Consultation & Sales
- Analyzing prospective merchants' current payment processing solutions and identifying opportunities for savings and operational improvements.
- Presenting customized solutions such as credit card processing, ACH processing, payment gateways, virtual terminals, point-of-sale systems, recurring billing solutions, e-commerce payment solutions, and other proprietary software solutions.
Relationship Management
- Serving as a trusted advisor throughout the sales process.
- Coordinating with underwriting, risk, operations, and customer support teams to facilitate smooth merchant onboarding.
- Maintaining ongoing relationships with merchants to identify additional sales opportunities and referrals.
- Supporting strategic partner and referral relationships.
Travel & Industry Representation
- Conducting in-person meetings with prospective merchants and referral partners.
- Traveling as needed to support business development initiatives.
Sales Administration
- Maintaining accurate records of all sales activities in CRM.
- Tracking pipeline performance and forecasting monthly sales results.
- Preparing reports on sales activities, opportunities, and closed business.
- Staying informed about industry trends, payment technologies, card brand regulations, and competitive offerings.
Qualifications
- At least 2 years of B2B sales experience in merchant services, payment processing, and fintech space.
- Understanding of credit card processing, ACH processing, POS systems, processing fees, and merchant underwriting processes.
- Strong communication, presentation, and negotiation skills.
- Proven ability to generate leads and close business.
- Experience managing a sales pipeline and CRM system.
- Self-motivated with strong organizational skills.
- Ability to travel as needed.
- Proficiency with Microsoft Office and Google Workspace.
- Existing network of business owners, referral partners, or industry contacts a plus.
Pay Rate
$20/hour + potential performance-based bonus and uncapped commission. Exact starting compensation to be offered will be determined at the time of selecting an applicant for hire and will be dependent on a wide range of factors, including but not limited to geographic location, skill set, experience, education, credentials, and licensure when applicable.
Benefits
- Medical, Dental, and Vision benefits
- Life Insurance and Long-term disability plans
- Flexible Spending Account
- 401K matching
- Employee Stock Ownership Program in a $18.2 Billion Company, plus company matching
- Wellness Programs
- Metro Tap Card and Metro-link Reimbursement (for Los Angeles, CA employees only)
- Career Path Opportunities
- Discounts on Parks, Museums, Movie Tickets, and Attractions
- Employee Loan Assistance
- Annual Flu Shot
- Paid Vacations Days
- Paid Sick days
- Paid holidays
- HGym (available in our Los Angeles, CA & Dallas, TX office)
- Rental Car Discounts, Dell Member Purchase Program
- UKG Wallet