Jobs · Accounting · California

Inside Sales Merchant Services Payment Consultant

Hankey Group · Los Angeles, CA · 2 wk ago
Accounting$91k–$132k/yrFull-time

New Business Development

  • Possessing experience in merchant services, payment processing, financial services, SaaS sales, or B2B sales.
  • Experience prospecting and identifying new merchant opportunities through outbound calling, email campaigns, networking, referrals, and strategic partnerships (both warm and cold leads).
  • Following up promptly with inbound leads generated through marketing campaigns, referral partners, and company initiatives.
  • Scheduling and conducting sales presentations, discovery calls, and product demonstrations.
  • Using the company's CRM system to develop and maintain a robust sales pipeline.
  • Gathering signed merchant applications and support documents or stipulations for the Underwriting department to review.

Merchant Consultation & Sales

  • Analyzing prospective merchants' current payment processing solutions and identifying opportunities for savings and operational improvements.
  • Presenting customized solutions such as credit card processing, ACH processing, payment gateways, virtual terminals, point-of-sale systems, recurring billing solutions, e-commerce payment solutions, and other proprietary software solutions.

Relationship Management

  • Serving as a trusted advisor throughout the sales process.
  • Coordinating with underwriting, risk, operations, and customer support teams to facilitate smooth merchant onboarding.
  • Maintaining ongoing relationships with merchants to identify additional sales opportunities and referrals.
  • Supporting strategic partner and referral relationships.

Travel & Industry Representation

  • Conducting in-person meetings with prospective merchants and referral partners.
  • Traveling as needed to support business development initiatives.

Sales Administration

  • Maintaining accurate records of all sales activities in CRM.
  • Tracking pipeline performance and forecasting monthly sales results.
  • Preparing reports on sales activities, opportunities, and closed business.
  • Staying informed about industry trends, payment technologies, card brand regulations, and competitive offerings.

Qualifications

  • At least 2 years of B2B sales experience in merchant services, payment processing, and fintech space.
  • Understanding of credit card processing, ACH processing, POS systems, processing fees, and merchant underwriting processes.
  • Strong communication, presentation, and negotiation skills.
  • Proven ability to generate leads and close business.
  • Experience managing a sales pipeline and CRM system.
  • Self-motivated with strong organizational skills.
  • Ability to travel as needed.
  • Proficiency with Microsoft Office and Google Workspace.
  • Existing network of business owners, referral partners, or industry contacts a plus.

Pay Rate

$20/hour + potential performance-based bonus and uncapped commission. Exact starting compensation to be offered will be determined at the time of selecting an applicant for hire and will be dependent on a wide range of factors, including but not limited to geographic location, skill set, experience, education, credentials, and licensure when applicable.

Benefits

  • Medical, Dental, and Vision benefits
  • Life Insurance and Long-term disability plans
  • Flexible Spending Account
  • 401K matching
  • Employee Stock Ownership Program in a $18.2 Billion Company, plus company matching
  • Wellness Programs
  • Metro Tap Card and Metro-link Reimbursement (for Los Angeles, CA employees only)
  • Career Path Opportunities
  • Discounts on Parks, Museums, Movie Tickets, and Attractions
  • Employee Loan Assistance
  • Annual Flu Shot
  • Paid Vacations Days
  • Paid Sick days
  • Paid holidays
  • HGym (available in our Los Angeles, CA & Dallas, TX office)
  • Rental Car Discounts, Dell Member Purchase Program
  • UKG Wallet

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