Inside Sales Manager

About the role

As an SMB Sales Manager at Echo Global Logistics, you will lead a high-performing team of full-cycle sales representatives responsible for driving new business growth in the SMB segment. You'll develop top sales talent through coaching, performance management, and execution while fostering a culture of accountability and results.

Responsibilities

• Lead, coach, and develop a high-volume sales team to consistently achieve and exceed revenue goals.
• Drive team performance through regular coaching, pipeline reviews, performance metrics, and accountability.
• Improve sales effectiveness by coaching prospecting, discovery, objection handling, negotiation, and closing techniques.
• Maintain pipeline health and CRM accuracy to ensure disciplined sales execution and forecasting.
• Partner with sales representatives on strategic opportunities to improve win rates and accelerate revenue growth.
• Collaborate with Customer Success, Marketing, Sales Enablement, and Leadership to optimize the customer experience and sales performance.
• Support hiring, onboarding, and ongoing development of sales talent.
• Identify process improvements and share best practices to continuously elevate team performance.

Qualifications

• Minimum of 3 years of experience managing a high-volume sales team.
• Proven track record of leading teams to consistently meet or exceed sales goals.
• Strong coaching and performance management skills with the ability to develop and motivate sales professionals.
• Experience using sales metrics and KPIs to drive performance and accountability.
• Excellent communication, leadership, and organizational skills in a fast-paced environment.

Benefits

• Competitive compensation
• Medical, Dental, Vision, Disability & Life Insurance
• 401(k) with company match
• Pet Insurance
• PTO, commuter benefits, gym membership discounts, and wellness perks
• Professional development and career advancement opportunities
• Collaborative, inclusive culture