Inside Sales I

Job Summary

Responsible for providing dependable service through accurate order entry, basic pricing, and secure payment handling.

Major Tasks, Responsibilities And Key Accountabilities

• Processes orders across multiple channels, including phone, email, text, and counter, accurately and promptly
• Handles payments securely, including credit card, check, and cash transactions
• Identifies stock products and recommends comparable alternatives
• Maintains margin goals within established pricing guidelines
• Collaborates with team members to ensure service commitments are met

Nature and Scope

Selects correct processes from clearly prescribed rules, past practices, or instruction. Seeks advice and guidance on non-routine or problem areas from supervisor. Deviations from the norm are cleared by the supervisor.

Education And Experience

• HS Diploma or GED strongly preferred
• 0-2 years of experience in area of responsibility

Preferred Qualifications

• Basic computer proficiency
• Strong attention to detail and accuracy in transactional tasks
• Ability to communicate clearly and professionally with customers and associates
• Basic understanding of product categories and pricing guidelines
• Demonstrates teamwork and dependability in a fast-paced environment

Work Environment

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Functional Area

Sales

Work Type

On-Site

Req ID

WCJR-033051

White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer