Inside Sales - GA

Accelecom is seeking a full-time exempt Inside Sales Account Director to process customer renewals and drive upsell and cross-sell opportunities with existing customers in Georgia. This role focuses on a consultative selling approach, superior customer service, and solving business problems for regional enterprises.

About the role

As an Inside Sales Professional, you will identify, develop, and close business with existing customers across Georgia. You will coordinate with the Account Manager to farm customer business and set sales meetings for Regional Account Managers. This is a remote sales role based in our Sandy Springs office, primarily using phone, email, and virtual tools.

Responsibilities

• Develop and execute customer contact plans
• Identify and execute upsell and cross-sell strategies
• Sell contract renewals
• Generate leads and appointments
• Manage a sales pipeline
• Create quotes and fulfill orders
• Maintain detailed customer records in Salesforce
• Achieve sales targets and build brand loyalty

Product Knowledge (Valued but not required)

• Transport solutions (Dark Fiber, Wavelengths & Ethernet)
• IP solutions (IP Transit, DIA & DDoS)
• Managed Services Solutions (Managed Firewall/Router/WiFi/SD-WAN)
• Voice Solutions (UCaaS & CCaaS)

Qualifications

• Team player with strong analytical and technical skills
• Strong interpersonal and communication skills
• Proven ability to develop relationships
• Ability to thrive in a “start-up” environment and operate in ambiguity
• Proven ability to manage multiple deliverables and meet deadlines
• Strong collaboration skills
• Excellent presentation skills

Preferred Qualifications

• College degree
• Prior experience with Salesforce and the Microsoft Suite