Inside Sales Expert

What's In It For You

• Earn up to $80,000 annually and unlimited commissions.
• Paid Classroom Training at $17.50 per hour (must meet criteria to graduate).
• Paid Learning Lab/Pre-Production at $20.00 per hour (must meet criteria to advance in program).
• Accelerated Commission Start: Begin earning commission as soon as training is complete.
• Comprehensive Benefits: Medical, Dental, Vision, Paid Time Off (PTO), Employee Assistance Program, Life & Disability insurance, and a 401(k) with a company match.
• Career Development: Access educational assistance, professional development tools, and referral bonus programs.
• Award-Winning Culture: Be part of a "Great Place to Work" community, certified since 2019.

The Inside Sales Expert Role

• Close Sales Efficiently: Engage inbound callers, identify their needs, and offer tailored EarthLink internet solutions, often closing sales in just one call.
• Provide Expert Consultation: Recommend EarthLink’s products and services, ensuring that each customer gets the perfect solution.
• Create Trusting Relationships: Build rapport, skillfully address objections, and leave a lasting positive impression.
• Think Quickly: Evaluate pricing, availability, and enrollment options, delivering solutions with precision.
• Exceed Goals: Meet and surpass performance metrics by adapting to changing customer needs and expectations.

What You Bring

• Desire to learn negotiation, persuasion, and closing skills.
• Customer-focused attitude with strong active listening skills.
• Dynamic communication abilities to set EarthLink apart.
• Resilience under pressure with an optimistic, goal-oriented mindset.
• Proficiency in using computer systems, including Microsoft Office and Teams.
• Minimum of a high school diploma or GED.