Inside Sales Engineer / Project Manager

Responsibilities

• Provide administrative assistance to the sales team, including scheduling meetings, preparing presentations, and handling correspondence.
• Maintain and update customer databases, ensuring accuracy and completeness of client information.
• Prepare quotes, proposals, and contracts, ensuring timely delivery to customers.
• Cook the order process from order entry through to delivery, ensuring customer expectations are met.
• Aid in the management of customer inquiries, addressing questions, and directing issues to the appropriate sales representative or department.
• Ensure a positive customer experience by providing timely responses and support.
• Generate regular sales reports, forecasts, and performance analysis for the sales team and management.
• Aid in preparing presentations or reports for sales meetings and client reviews.
• Act as a liaison between sales and other departments such as marketing, operations, and finance, ensuring effective communication and timely follow-up.
• Aid the sales team in managing and prioritizing tasks.
• Process and track sales-related invoices and expenses.

Qualifications

• Bachelor’s degree in Business, Marketing, or related field. Engineering degree preferred.
• 1-3 years of experience in a sales support, administrative, or customer service role. Prior experience in sales is a plus.
• Familiarity with CRM software (e.g., Salesforce, HubSpot) and sales reporting tools.
• Strong organizational and time management skills, with the ability to handle multiple tasks and meet deadlines.
• Excellent written and verbal communication skills.
• Ability to work well in a team environment and collaborate across departments.
• Ability to understand and follow all company policies and procedures and all applicable State and Federal laws.
• Ability to use typical business tools including E-Mail, Word, Excel, PowerPoint, etc.