Inside Sales Engineer

About Us DMG North is a growing company in the evolving field of building commissioning, and we strive to make buildings work better. Specializing in the optimization of complex building systems, our team's diversified skill set provides value to our clients from the design stages of new construction all the way through operating existing buildings. Our consulting group provides a full array of commissioning services for both new and existing buildings, and our technical services group provides start-up services on complex HVAC equipment from a wide range of manufacturers. As part of the Ambient Enterprises family of brands, the DMG North team consists of experienced industry-leading professionals, focused on logistical, energy and cost-effective solutions to our clients. Job Description About the role: This role will support Outside Sales Engineers in providing technical information in the form of appropriate product selections, estimated costs, and prepare bid submittals to meet customer project specifications. Key Responsibilities Serve as a primary point of contact for customers via phone, email, and walk-insPrepare and follow up on quotes, bids, and order confirmationsProcess sales orders accurately and efficiently in the ERP systemSupport internal sales teams with pricing, product availability, and documentationAssist customers with equipment selection, parts identification, and basic technical questionsCoordinate with warehouse and logistics teams to ensure timely deliveriesMaintain accurate customer, pricing, and order recordsSupports Outside Sales Engineers to facilitate sales of the specialized HVAC equipment DMG represents.Assists customers with technical support on our product lines and helps maintain good working relationships through verbal and written correspondence Other duties and special projects as assigned Qualifications 3+ years of inside sales, customer service, or counter sales experience (HVAC, plumbing, or building products preferred)HVAC product knowledge or strong willingness to learnStrong communication and customer-service skillsComfortable working in a fast-paced, transaction-heavy environmentProficient with ERP/CRM systems and Microsoft OfficeHighly organized, detail-oriented, and dependable Preferred HVAC distribution or contractor experienceFamiliarity with quoting, submittals, or light technical supportExperience supporting outside sales teams Ambient Enterprises provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.