Inside Sales Dispatcher

Why You’ll Want to Join Our Team at Mr. Handyman

• Competitive pay: $18 - $25 per hour
• Opportunity for weekly bonus
• Advancement and growth opportunities
• Work with a team of Service and Office Professionals that deliver an amazing customer experience every day
• The pride that comes with applying your skills in a challenging and varied work environment
• The opportunity to wow customers with a best-in-class customer experience and solutions
• Flexibility with hours so you can take care of life’s important events

Your Responsibilities

• Manage and Schedule – you will be responsible for inbound and outbound customer communications while organizing work and managing schedules for our Service Professionals
• Make Recommendations and Manage Expectations with Customers – You’ll communicate with customers to guide them through their projects and assist with managing their expectations
• Create Life-Long Customers – Deliver a great experience that wows every customer. You will follow the Mr. Handyman Way - a repeatable process that makes it easy to impress the customer every time
• Be able to multitask
• Be highly organized and detail-oriented
• Possess excellent customer communication and independent work skills
• Deliver solutions
• Perform Inside Sales over the phone
• Be a self-starter
• Have computer experience with Office and Excel

Job Requirements

• Previous call center experience - A plus
• Have 2+ years of experience in an office setting
• Solving problems must come easily to you
• Complete a background check
• Professional communication and phone skills