Inside Sales/Customer Service

Based in Dayton, OH the primary responsibility of the Inside Sales/ Customer Service Representatives is to provide support and develop relationships with our customers and sales teams. You'll provide the highest degree of customer service and respond to inquiries from customers and Account Managers by accurately and efficiently processing requests for price, delivery, returns, order status, order expedites, product literature, and technical assistance. This position should work with a high attention to detail, sense of urgency, excellent organization skills, and a positive demeanor.

Responsibilities

• Provide support and develop relationships with customers and sales teams
• Respond to inquiries from customers and Account Managers
• Accurately and efficiently process requests for price, delivery, returns, order status, order expedites, product literature, and technical assistance

Qualifications

• High attention to detail
• Sense of urgency
• Excellent organization skills
• Positive demeanor