Inside Sales/Customer Service

We need to output only HTML fragment, no html/body tags, no markdown fences. Use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Include sections only if posting has real specific content. We have description: "Job Type Full-time Description CERTEX USA is looking for an enthusiastic, experienced Inside Sales/Customer Service Representative in Bakersfield to join our Team! Position Overview As an Inside Sales/Customer Service Representative, you will assess needs, produce quotes and proposals, prepare contracts and ensure customer satisfaction. To ensure success you must keep up to date on products and equipment, through regular communication with vendors and manufacturers." We need sections: About the role (maybe from Position Overview). Responsibilities (Key Responsibilities/Essential Duties). Requirements (Other Requirements? maybe Education And Experience). Qualifications (maybe Education And Experience). Skills (Required Skills/Abilities). Benefits (Compensation And Benefits). Pay (Pay Range). Schedule (Working Conditions, Hours, Travel includes hours). Also maybe Working Conditions etc. We must not repeat job title as heading. No Job ID etc. Remove boilerplate like E-Verify, EEO, etc. Also remove "Other Duties" etc? That's boilerplate? It says "Please note this job description is not designed to cover..." that's boilerplate; remove. Also remove "E-Verify", "Equal Opportunity Employer", etc. We must preserve all substantive information. So we need to include details like: Job Type Full-time (maybe include in a short p). Position Overview details. Responsibilities list. Required Skills/Abilities list. Other Requirements list. Education And Experience. Working Conditions, Hours, Travel. Physical Requirements. Compensation And Benefits (including Pay Range, Monthly Profit-Sharing Opportunity, Uniforms Provided, Steel Toe Boot Allowance, Vacation and Sick Leave, 9 Holidays and 1 Floating Holiday, 401k with 401k Match, Medical, Dental, Vision, Life, Voluntary Life, Long and Short-Term Disability, Hospitalization, Critical Illness, Accident and Pet Insurance). Also maybe "Salary Description $24 - $30.79 Based on Experience" duplicate; we can include Pay section with that. Schedule: "This is a full-time position with standard hours of Monday through Friday, 40 hours per week." Also maybe minimal travel. We must not create sections with filler like "commensurate with experience". We have actual content. We must not repeat job title as heading. So we will not put

Inside Sales/Customer Service Representative

. Use headings for sections only. We need to decide which sections to include: About the role (Position Overview). Responsibilities (Key Responsibilities/Essential Duties). Requirements (Other Requirements? maybe combine with Education And Experience? Could have Requirements and Qualifications separate but we should avoid thin sections. Perhaps combine Education And Experience into Qualifications. Requirements could be Other Requirements (like drug screen, I-9, attendance, travel, overtime, safety, PPE, teamwork). Skills (Required Skills/Abilities). Benefits (Compensation And Benefits). Pay (Pay Range). Schedule (Working Conditions, Hours, Travel). Also maybe Physical Requirements could be part of Requirements or separate? Could be part of Requirements but we have no specific heading for physical; we could include under Requirements as a list. We must not create sections with filler. All sections we create must have substantive content. Let's extract content: About the role / Position Overview: "As an Inside Sales/Customer Service Representative, you will assess needs, produce quotes and proposals, prepare contracts and ensure customer satisfaction. To ensure success you must keep up to date on products and equipment, through regular communication with vendors and manufacturers." Also maybe "Job Type Full-time Description CERTEX USA is looking for an enthusiastic, experienced Inside Sales/Customer Service Representative in Bakersfield to join our Team!" That's introductory; could be part of About the role. Responsibilities list (Key Responsibilities/Essential Duties): - Generate new and repeat sales by providing product and technical information in a timely manner - Determine customer requirements and expectations to recommend specific products and solutions - Recommend alternate products based on cost, availability or specifications - Present price, credit and terms in accordance with standard procedures of the company - Accurately process customer transactions such as orders, quotes or returns - Provide accurate information regarding the availability of in-stock items - Obtain accurate information from vendors relating to shipment dates and expected date of delivery - Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sale items - Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction - Develop meaningful relationships with customers to encourage trust and loyalty - Actively participate in shipping, receiving and inventory processes - Contact customers following sales to ensure ongoing customer satisfaction and resolve any complaint - Fill requests for catalogs, information or samples - Capturing accurate and complete information in Company software - Manage time effectively, meet personal goals and work effectively with other members of the distribution team - Present a professional image at all times to customers and vendors Required Skills/Abilities: - Excellent verbal and written communication skills - Excellent interpersonal and customer service skills - Excellent organizational skills and attention to detail - Ability to calculate percentages and pricing quickly and accurately - Strong Time Management skills - Ability to work independently Other Requirements: - Pass pre-employment drug and alcohol screen and criminal background check - Be able to provide valid documentation in accordance with I-9 requirements - Display a professional and courteous attitude - Report to work at the designated start time/maintain a strong attendance record - Willing to travel to various work sites or training as required - Willing to work overtime when necessary - Strictly adhere to safety requirements and procedures and comply with the Company’s “Stop Work” policy - Wear personal protective equipment (PPE) in designation operations and production areas as directed - Have the willingness to work in a team environment and assist co-workers and Supervisor with other duties as required Education And Experience: - Associate degree (Preferred) - Customer Service 2 years (required) - Minimum of two years of successful selling experience, emphasis on Industrial/commercial sales preferred - Must be persistent, energetic, and entrepreneurial - PC proficiency Working Conditions, Hours, Travel: - This job operates in an office and warehouse environment - This role routinely uses standard office equipment such as computers, phones, copiers, and filing cabinets. - This is a full-time position with standard hours of Monday through Friday, 40 hours per week. - Minimal travel is expected for this position Physical Requirements: - Ability to sit for long periods of time - Frequent use of hands to handle, feel, or operate objects, such as a keyboard or mouse - Ability to reach, bend, stoop occasionally - May occasionally lift or move up to 25 pounds - Requires close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus while working on computer, navigating warehouse, etc. - Must have ability to hear and speak to interact with customers, coworkers, etc. on the telephone or by video conference - Some of the work will require exposure to loud noises and various temperatures when in the warehouse facility. - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Compensation And Benefits: - Pay Range - $24 - $30.79 Based on Experience - Monthly Profit-Sharing Opportunity - Uniforms Provided - Steel Toe Boot Allowance - Vacation and Sick Leave - 9 Holidays and 1 Floating Holiday - 401k with 401k Match - Medical, Dental, Vision, Life, Voluntary Life, Long and Short-Term Disability, Hospitalization, Critical Illness, Accident and Pet Insurance Also Salary Description duplicate. We need to output HTML fragment with headings

and content in

or

• . For prose we use

  . For lists we use

  • . We need to decide which content is prose vs list. The Position Overview could be a paragraph. Responsibilities list as ul. Skills as ul. Other Requirements as ul. Education And Experience as ul (maybe). Working Conditions as ul or p? Could be a paragraph with bullet points? Probably list. Physical Requirements as ul. Benefits as ul. Pay as p maybe. Schedule as p maybe (hours). Could combine with Working Conditions? But we need separate Schedule section if we have content. The posting has "standard hours of Monday through Friday, 40 hours per week." That's schedule. Also "Minimal travel is expected". That could be under Working Conditions or Schedule. We'll make Schedule section with that. We must not create sections with filler. All sections we create have real content. We need to avoid repeating job title as heading. Not include Job ID etc. We must not include boilerplate like EEO, E-Verify, etc. Already removed. Now produce HTML:

    About the role

    CERTEX USA is looking for an enthusiastic, experienced Inside Sales/Customer Service Representative in Bakersfield to join our team. As an Inside Sales/Customer Service Representative, you will assess needs, produce quotes and proposals, prepare contracts and ensure customer satisfaction. To ensure success you must keep up to date on products and equipment, through regular communication with vendors and manufacturers.

    Responsibilities

    • Generate new and repeat sales by providing product and technical information in a timely manner
    • Determine customer requirements and expectations to recommend specific products and solutions
    • Recommend alternate products based on cost, availability or specifications
    • Present price, credit and terms in accordance with standard procedures of the company
    • Accurately process customer transactions such as orders, quotes or returns
    • Provide accurate information regarding the availability of in-stock items
    • Obtain accurate information from vendors relating to shipment dates and expected date of delivery
    • Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sale items
    • Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction
    • Develop meaningful relationships with customers to encourage trust and loyalty
    • Actively participate in shipping, receiving and inventory processes
    • Contact customers following sales to ensure ongoing customer satisfaction and resolve any complaint
    • Fill requests for catalogs, information or samples
    • Capturing accurate and complete information in Company software
    • Manage time effectively, meet personal goals and work effectively with other members of the distribution team
    • Present a professional image at all times to customers and vendors

    Required Skills

    • Excellent verbal and written communication skills
    • Excellent interpersonal and customer service skills
    • Excellent organizational skills and attention to detail
    • Ability to calculate percentages and pricing quickly and accurately
    • Strong Time Management skills
    • Ability to work independently

    Other Requirements

    • Pass pre-employment drug and alcohol screen and criminal background check
    • Be able to provide valid documentation in accordance with I-9 requirements
    • Display a professional and courteous attitude
    • Report to work at the designated start time/maintain a strong attendance record
    • Willing to travel to various work sites or training as required
    • Willing to work overtime when necessary
    • Strictly adhere to safety requirements and procedures and comply with the Company’s “Stop Work” policy
    • Wear personal protective equipment