Jobs · Business Development · Pennsylvania

Inside Sales/Customer Service

Fessenden Hall Inc · Lancaster, PA · 2 mo ago
On-siteBusiness DevelopmentFull-time

About the role

Join a dynamic team dedicated to providing exceptional customer service and sales support. This role involves engaging with clients to promote products and services, handling inquiries, and closing deals.

Responsibilities

  • Engage with clients via phone and email to provide product information and assist with sales
  • Handle client inquiries and complaints in a professional manner
  • Close sales opportunities through effective communication and negotiation
  • Update CRM database with client interactions and sales data
  • Participate in regular training sessions to enhance skills and knowledge

Requirements

  • High school diploma or equivalent
  • Excellent communication and interpersonal skills
  • Ability to work independently and manage multiple tasks simultaneously
  • Experience in customer service or sales is a plus
  • Proficiency in Microsoft Office Suite

Qualifications

  • Strong problem-solving and decision-making abilities
  • Positive attitude and willingness to learn
  • Ability to work flexible hours including evenings and weekends

Skills

  • Customer service skills
  • Sales techniques
  • CRM software proficiency

Benefits

  • Competitive compensation package
  • Incentive bonuses based on performance
  • Vacation and sick leave
  • Paid training and development programs

Pay

  • $20-$25 per hour

Schedule

  • Variable schedule to accommodate client needs

Application

To apply, please fill out the form below and submit your resume. We look forward to hearing from you!

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