Inside Sales/Customer Service
Fessenden Hall Inc · Lancaster, PA · 2 mo ago
On-siteBusiness DevelopmentFull-time
About the role
Join a dynamic team dedicated to providing exceptional customer service and sales support. This role involves engaging with clients to promote products and services, handling inquiries, and closing deals.
Responsibilities
- Engage with clients via phone and email to provide product information and assist with sales
- Handle client inquiries and complaints in a professional manner
- Close sales opportunities through effective communication and negotiation
- Update CRM database with client interactions and sales data
- Participate in regular training sessions to enhance skills and knowledge
Requirements
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Ability to work independently and manage multiple tasks simultaneously
- Experience in customer service or sales is a plus
- Proficiency in Microsoft Office Suite
Qualifications
- Strong problem-solving and decision-making abilities
- Positive attitude and willingness to learn
- Ability to work flexible hours including evenings and weekends
Skills
- Customer service skills
- Sales techniques
- CRM software proficiency
Benefits
- Competitive compensation package
- Incentive bonuses based on performance
- Vacation and sick leave
- Paid training and development programs
Pay
- $20-$25 per hour
Schedule
- Variable schedule to accommodate client needs
Application
To apply, please fill out the form below and submit your resume. We look forward to hearing from you!