Inside Sales Commercial Senior Consultant II

Key Responsibilities

• Sell multiple commercial insurance products, including excess and surplus insurance, while providing an exceptional customer experience and achieving acceptable retention on written business.
• Adhere to scripts in this highly regulated industry to ensure compliance.
• Build rapport with callers and provide a high level of customer engagement.
• Recommend solutions and product options to meet customer needs, including increased coverage and product combinations.
• Promptly return calls to customer inquiries, follow up on past quotes, and finalize or preserve sales.
• Demonstrate knowledge of insurance carrier product guidelines and stay current on offerings, enhancements, and changes.
• Maintain state licensing requirements and stay informed on regulatory changes and compliance standards.
• Develop and maintain relationships with Direct Referral Partners, including asking for and inspiring referred leads.
• Resolve complex commercial insurance sales inquiries.
• Act as subject matter expert and provide mentoring and coaching to AFI Inside Sales Specialists to support their ongoing development and growth.
• Meet business needs by following attendance, adherence, and quality guidelines while maintaining established production levels.

Requirements

• High school diploma or GED required. Bachelor's degree (preferred).
• Experience 3 or more years of commercial sales experience (preferred).
• Property Casualty license required.

Education

A high school diploma or GED is required. A bachelor's degree is preferred.

Technical Requirements for Employment

• Reliable high-speed internet with wired connection (Ethernet)
• Dedicated, distraction-free home workspace (equipment provided)

Physical Requirements

Candidates must be able to operate a PC, other relevant office tools/equipment, sit for extended periods and/or occasionally stand for extended periods. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Pay and Benefits

Compensation Base pay range: $21.23 to $29.20 per hour
Target total compensation: $58,890-$88,330 per year per year (Base Pay + Uncapped Performance-Based Incentives)
Incentives are based on productivity and are not guaranteed. Payments are governed by the terms of the applicable sales bonus plan, which is subject to change at Answer Financials’ discretion.
Pay differentials may apply for Spanish/English bilingual.

Qualifications

Must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.

Skills

Knowledge of insurance carrier product guidelines, ability to build rapport with callers, and proficiency in resolving complex sales inquiries are essential skills for this role.

Benefits

The position is remote, allowing for flexibility in work schedule. Answer Financial provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees also receive a monthly connectivity reimbursement to help offset internet costs. Employees are responsible for completing and covering the cost of all Continuing Education courses if required within 6 months of hire date.