Inside Sales Business Development Executive, Quill

About the role

Join a team that powers everyday impact. At Quill, a proud member of the Staples family of brands, we help businesses thrive by delivering essential products, smart solutions, and award-winning customer support. From paper and print to tech and custom services, we provide what teams need to get work done—seamlessly and affordably. When you join Quill, you’re not just supporting customers—you’re part of a company where every workday is an opportunity to make a difference.

What you’ll be doing:

• Conduct outbound calls to prospective and existing customers to generate new business and drive sales growth
• Build and manage a robust pipeline of opportunities across education and commercial segments
• Present customized pricing solutions and programs tailored to customer needs
• Leverage education contracts, cooperative purchasing agreements, and bids to win new accounts
• Qualify leads and route high-potential opportunities to appropriate sales partners
• Maintain accurate and up-to-date CRM records, including activity tracking and pipeline management
• Collaborate with peers and leadership to drive revenue growth beyond traditional product categories
• Develop trusted advisor relationships by understanding customer needs and consolidating spend from competitors
• Present solutions—including pricing and program offerings—to stakeholders up to the C-suite level

What you bring to the table:

• Highly motivated, competitive, and results-driven mindset with a passion for sales
• Strong communication and persuasion skills with the ability to influence decision-makers
• Comfort working in a fast-paced, metrics-driven environment with changing priorities
• Excellent presentation skills and confidence engaging stakeholders at all levels
• Strong time management and organizational skills
• Resilience and persistence, with the ability to overcome objections and rejection
• Customer-first mindset with a focus on delivering value and building long-term relationships
• Ability to think dynamically and adapt conversations to different customer needs
• Curiosity and willingness to learn, ask questions, and continuously improve
• Collaborative mindset with a desire to contribute to team culture and share best practices

Basic Qualifications:

• Highest level of high school diploma or GED
• 1+ years of sales or related professional experience
• Demonstrated ability to communicate, present, and influence effectively
• Strong verbal and written communication skills
• Ability to manage multiple priorities and meet performance goals
• Strong problem-solving and critical thinking capabilities
• Proven ability to stay organized and manage time effectively in a results-driven environment

Preferred Qualifications:

• 1+ years of B2B sales or business development experience
• Experience in customer acquisition, account management, or quota-carrying roles
• Exposure to education or commercial sales channels and contract-based selling